01 Aug
|
Impression Dental Group
|
New South Wales
01 Aug
Impression Dental Group
New South Wales
About the position:Kincumber Dental Care is a welcoming, family-oriented practice providing high-quality general and cosmetic dentistry to our local community.
We pride ourselves on creating a comfortable and friendly environment where patients feel cared for and valued.We are currently searching for an experienced Dental Receptionist to join our team on a part time basis 2 days per week - Mondays and Tuesdays with the view to go full time later in the year.In this role, you will be the first point of contact for patients and play a key role in creating a warm, welcoming, and seamless patient journey—from initial enquiry through to treatment completion.Key Responsibilities:Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.Office Organisation:
Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.What we can offer you:Competitive hourly rateVaried roleOpportunity to make a differenceAccess to our internal Employee Assistant ProgramUnlock exclusive discounts and cashback offers on the Work AppCertified Great Place to Work two years in a row & What do you need to succeed:Prior experience as a Dental Receptionist is preferredA Cert III or IV in Dental Assisting is beneficial but not mandatoryExcellent verbal and written communication skillsAbility to multitask, prioritise tasks, and manage time effectively in a rapid-paced environmentCapability to address patient concerns and resolve issues with professionalism and empathyAttention to detailWhat's Next:If you're excited about the prospect to help us grow, we'd love to hear from you.
Applications will be reviewed as they come in, so don't hesitate—
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📌 Dental Receptionist New South Wales
🏢 Impression Dental Group
📍 New South Wales