TAL is seeking a Customer Experience Manager to shape how customers experience TAL by simplifying interactions, modernising propositions and removing friction across key journeys.
This hands-on role spans channels and initiatives to drive tangible improvements that help customers understand and value their cover.You will lead redesigns, modernise propositions, and partner across functions to deliver seamless, customer-first outcomes while navigating regulatory requirements.
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📌 Customer Experience Architect Melbourne (Australia)
🏢 Doist
📍 Australia
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