About Us
SPL Security Solutions is a leading provider of Locksmith and Electronic Security services. We pride ourselves on delivering exceptional customer service and are looking for a friendly, organised and motivated Service Administrator to join our team.
About the Role
As the first point of contact for our customers, you'll play an important role in keeping our service department running smoothly. You'll answer enquiries, create service jobs and provide general administrative assistance.
Full training will be provided
, making this a fantastic opportunity for someone looking to develop their administration career.
Your Responsibilities
Answer incoming phone calls and customer enquiries.
Deliver exceptional customer service.
Create and allocate service jobs in Simpro.
Manage emails, data entry and customer records.
Complete general administrative duties.
About You
You'll be someone who:
Has excellent communication and customer service skills.
Is organised, reliable and enjoys working in a busy setting.
Has strong computer and administration skills.
Can manage multiple tasks with attention to detail.
Works well both independently and as part of a team.
What We Offer
Full training and ongoing support.
Full-time permanent position Monday to Friday.
Friendly and supportive team workplace.
Prospect to grow within an established business.
If you're looking for a role where no two days are the same and you enjoy helping customers, we'd love to hear from you.