Greet and interview potential donors to understand their eligibility and suitability to donate
Create a donor experience they'll love and want to come back
Complete routine blood pressure and haemoglobin tests
Set up machines and collections equipment
Insert and remove needles safely to collect whole blood, plasma, and platelets
Monitor donors post-donation and assist them with rebooking their next donation
Work collaboratively to achieve collection targets
Requirements
Excellent customer-facing skills
Genuine passion to deliver an exceptional service to donors
Curiosity and motivation to learn the process of collecting blood and biological products
Be comfortable with needles and blood/biological materials
Occasionally lift between kgs
Ability to stand, walk, and bend frequently to set up and pack down machines and blood products
Flexibility to work diverse shifts on a rotating roster from Monday to Sunday, including weekends and afternoon shifts
Full availability Monday to Friday required for the 12-week training program.
Core Competencies
Demonstrates solid customer-facing skills and a genuine passion for delivering exceptional service to donors while effectively managing the collection of blood and biological products. Capable of operating collection equipment and ensuring donor safety throughout the donation process.
Highest-signal resume keywords
Customer-Facing Skills
Blood Collection Techniques
Equipment Setup and Operation
Post-Donation Monitoring
Flexibility in Shift Work
ATS Optimization Keywords
Hard Skills
Blood Pressure Testing
Haemoglobin Testing
Needle Insertion and Removal
Whole Blood Collection
Plasma Collection
Platelet Collection
Soft Skills
Exceptional Service Orientation
Curiosity and Motivation to Learn
Collaboration
Industry Keywords
Donor Experience
Biological Products
Collection Targets
Rotating Shift Work
Tools & Technologies
Blood Collection Machines
Collection Equipment
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