Introduction
At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
The Role
This is a hands-on leadership role at the heart of our laboratory operations.
As Sample Receipt Co-Ordinator, you'll be the critical link between our clients and the laboratory - ensuring samples move through the lab efficiently, accurately and on time.
You'll lead a team of staff, overseeing everything from sample intake and work order prioritisation to client communication and quality compliance.
If you thrive in a fast-paced, detail-driven workplace and enjoy leading a team that takes real pride in their work, this role is for you.
The Day to Day
Supervise and support Sample Receipt staff in their daily duties to exceed in departmental KPIs
Manage staff scheduling, shift planning and annual leave to maintain consistent workflow
Perform regular 1:1s, uphold performance standards and recruit current staff as required
Oversee the accurate and timely creation and prioritisation of work orders
Serve as the primary contact for client and inter-laboratory sample receipt communications
Coordinate inbound interstate and international freight
Oversee sample storage, disposal, subcontracting and client returns
Facilitate training and development of recent and developing team members
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