DIG Personnel & Training Solutions is seeking an experienced and customer-focused
Concrete Call Centre Operator
for a leading South Australian building and construction materials supplier.
Our client is a privately owned South Australian organisation and a recognised leader in the supply of building and construction materials. With a solid focus on quality, safety, innovation, and its people, this business offers a supportive environment where employees are valued and encouraged to grow.
About the Role
Based at the Concrete Call Centre in Dry Creek, you will be the first point of contact for customer enquiries and concrete orders. This is a rapid-paced role requiring excellent communication skills, strong attention to detail, and the ability to coordinate multiple priorities to ensure customer satisfaction.
This is a temp to perm chance with staggered rostered start times.
Key Responsibilities
Manage inbound customer calls and provide professional customer service
Process concrete orders accurately and efficiently
Schedule deliveries and allocate orders to Agitator Drivers
Coordinate tasks to ensure smooth daily operations




Process EFTPOS transactions and cash sale enquiries
Assist with customer account enquiries
Complete general administration and data entry tasks
About You
To be successful in this role, you will have:
Excellent attention to detail and organisational skills
Strong verbal and written communication skills
Intermediate computer skills
Previous scheduling or coordination experience
Good knowledge of the Adelaide metropolitan area
The ability to work effectively in a fast-paced environment
A strong commitment to quality, safety, and customer service
Previous experience within the concrete or construction industry is advantageous but not essential
Why Work With DIG Personnel & Training Solutions?
DIG Personnel & Training Solutions connects skilled candidates with quality employment opportunities across South Australia. We pride ourselves on providing professional recruitment solutions and supporting candidates throughout their career journey.
Only shortlisted candidates will be contacted.
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📌 Customer Service / Concrete Call Centre Operator Adelaide
🏢 DIG Personnel and Training Solutions
📍 Adelaide