Customer Service Representative
A great chance has opened up to join our team in Morley as a Full Time Customer Service Representative.
Do you have experience in Customer Service, are customer focused, wanting to learn and be part of a team?
Industry experience is welcomed but not essential.
About Us:
A1 Locksmiths have been providing security and locksmithing solutions to Western Australia since .
We currently employ over 40 people in Western Australia and looking for more.
We have offices in Morley, Osborne Park and Mandurah as well as 19 mobile workshops to service the greater Perth region and beyond.
About you:
You'll need to be a team player who thrives in a fast-paced setting, who wants to learn and grow with us.
You will have experience in office admin, customer service as well as a positive mindset towards supporting the customers, our office staff and tradesmen.
Your responsibilities will include:
Answering a very busy phone and assisting customers with enquiries.
Working with our scheduler to book road jobs




General admin roles- specifics determined once we get to know your strengths.
Actioning emails and work orders
Other duties as required.
To be successful in this role you'll possess the following:
A willingness to learn
Attention to detail and the ability to multi-task
Able to work in a quick-paced environment
Computer skills including Xero, Servicem8, Outlook & Microsoft programs, as well as social media platforms
A good telephone manner with demonstrated patience with customers
Commitment to high quality customer service principles
Above all, we value the ability to become part of our success.
We're offering a great wage, relevant to experience, for the right person in a fun team with lots of variety.
We do not use recruitment agencies and only suitable candidates will be contacted.
Please submit your cover letter and resume via the Seek link
No recruitment agencies please!

📌 Customer Service Officer Western Australia
🏢 A1Locksmiths WA
📍 Western Australia