About us
Western Suburbs Veterinary Clinic is a local, family-style vet clinic in Townsville.
We are a small animal practice promoting the best care for your pets since .
Our qualified veterinarians, nurses and receptionists are passionate about animal health and helping owners sustain that special connection with their pets.
The Chance
We're seeking an experiencedReceptionistto join our front of house team.
What You Will be Doing
Be our friendly first point of contact for pet owners when they contact the clinic
Create a welcoming, professional and calm workplace for our clients
Communicating with and supporting the vet team help deliver high-quality care
Answer incoming calls and emails to assist or redirect
Handling customer enquiries and appointment scheduling
Ensuring client facing areas are clean and professionally presented
Processing payments, data entry and additional ad hoc duties as required.
What We Are Looking For
An experienced Receptionist, either medical or clinical, with knowledge of the Veterinary Industry an advantage
A desire to offer the best standards of care for patients while showing empathy and support for clients in all aspects of their pets' care
Excellent communication skills
Exceptional time management and organisational ability
Experience triaging urgent situations over the phone to determine the best course of action
Comfort around animals is important to us
Must maintain composure under pressure when dealing with distressed clients
Committed work ethic with the ability to foster a friendly, calm and efficient workplace within our workplace in every situation.
What We Offer
Full time position
Be part of a well-established, respected organisation
Attractive salary package based on qualifications and experience
Location in beautiful North Queensland with access to world-class natural attractions
Ability to work in a team based environment
4-day work week
How to Apply
Please click the button below to submit your resume and a cover letter outlining your relevant experience and why you're interested in joining us at Western Suburbs Veterinary Clinic.
Questions can be directed to
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