About this chance Be the person families are relieved to talk to.
When someone calls Dovida looking for home care for their mum or dad, you're the first voice they hear and the one who turns a stressful search into a clear plan.
This role blends genuine care coordination with community engagement and consultative sales, perfect for someone who's equal parts people-person and organiser.
Why Join Us?
Build a meaningful career supporting older Australians and their families to live well at homeEnjoy your birthday your way with a paid day off each yearPaid wellness, volunteering and study leave to support your wellbeing and growthSave on your next car with our novated leasing optionsBe recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
Key Responsibilities:
Be the first point of contact for prospective clients and families, following up every enquiry and guiding them to the right home care optionConsultatively sell Dovida services,



understanding each client's goals and recommending care that genuinely fits their lifeCoordinate Care Consultations and keep every enquiry accurately documented in SugarCRMBuild and nurture relationships with Referral Provider Networks through intro calls, one-on-one meetings, and group presentationsPlan and run community marketing events such as senior expos, health fairs, pop-up stalls and local social media campaignsWork closely with the Client Care Team, sharing current prospects and supporting administration across the care continuum
About you:
Experience working with seniors and ideally coordinating or managing care services for Home Care Package clientsA proven track record in a sales or marketing environmentStrong engagement, influencing, and negotiating skills you can apply to relationship managementExcellent communication and customer service, with the organisation to juggle competing prioritiesA valid driver's licence

📌 Care Advisor Newcastle
🏢 Dovida Australia
📍 Newcastle