Mackay, Australia | Posted on 01/07/2026

Point Care offers a wide range of disability services. At Point Care it is our pleasure to see people with disability achieve their goals. If you can dream it, we can support you in achieving it.

Job Description

About Point Care

Point Care is dedicated to enhancing the lives of people withdisabilities by delivering person-centred, high-quality supportaligned with the NDIS.

Position Summary

The Support Worker will provide assistance to clients inaccordance with their individual NDIS plans, promoting independence,safety, and overall well-being.

Key Responsibilities:

Provide support to clients in line withtheir NDIS goals and support plans

Assist with daily living activities,including eating, dressing, bathing, and grooming

Provide transportation support toappointments and community activities

Deliver respite care to clients and theirfamilies when required

Maintain accurate and up-to-date recordsof client care plans and progress notes

Communicate effectively with clients,families, and other members of the care team

Adhere to all health and safety policiesand procedures to ensure client well-being





Participate in ongoing professionaldevelopment to remain current with NDIS best practices

Requirements

- Minimum of a high school certificate or equivalent

- Certificate III or IV in Individual Support (Disability, AgedCare, or related field), or willingness to work towards completion(highly regarded)

- Lived experience and/or paid experience supporting people with disability

- Has a reliable car with comprehensive car insurance
- Availability to work across day shifts, night shifts, sleepovers,and weekends

- Previous experience handling mental health and behaviours, or wilingness to work with on
- Strong understanding of the NDIS and its Practice Standards

- Sound knowledge of health and safety regulations and duty of care obligations

- Ability to work with a diverse client base, demonstrating culturalawareness and sensitivity to varying abilities, backgrounds, andcommunication needs

- Basic care skills, including first aid (or willingness to obtain)

- Robust computer literacy, including proficiency in MicrosoftOffice and basic digital systems

- Access toongoing training and development opportunities.

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📌 Support Worker (Mackay Regional)
🏢 Point Care
📍 Mackay Regional