Join Our Team at TSA Group - Australia! Are you looking for a meaningful Government role helping everyday Australians? We are currently looking for customer‑centric Australian citizens to join our vibrant and energetic team at TSA Group.
Key Responsibilities
- Provide customer service using self‑service portals to help resolve enquiries.
- Build genuine connections to make every customer feel valued and heard.
- Deliver top‑notch service in every interaction, ensuring customers are happy and satisfied.
- Follow a rotating roster (7am‑7pm Monday to Saturday) and meet the minimum 30 hours over 4 days, with Monday mandatory.
Qualifications
- Excellent communication skills.
- Respectful, open, honest, authentic integrity.
- Tech‑savvy: navigate multiple systems easily.
- Driven and resilient, open to change and challenges.
- Passion for people and prioritising customer care.
Advantages
- 6 weeks paid training.
- Career growth opportunities.
- Ongoing coaching and development.
- Recognition and rewards programs.
- Flexible schedule and supportive team.
- 100% in office role at 31 Troode St, West Perth.
EEO Statement
TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous peoples. If you are an Indigenous candidate and would like support with your application, please contact for assistance. This position is exclusively for Australian citizens who are over 18.
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📌 Customer Experience Agent - Part-time (Perth)
🏢 TSA Group - Australia
📍 Perth
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