Account Manager - Weekends (Melbourne)

Account Manager - Weekends (Melbourne)

01 Aug
|
Manpower Australia
|
Melbourne

01 Aug

Manpower Australia

Melbourne

The Weekend Onsite Workforce Manager is responsible for leading all workforce operations across weekend shifts, ensuring appropriate labour coverage, workforce performance, safety compliance, and stakeholder engagement. Acting as the primary liaison between the customers operational leadership and Manpower Group, this role ensures the successful delivery of staffing solutions while maintaining high standards of productivity, quality, safety, and employee engagement.

Key Responsibilities

Position Purpose

The Weekend Onsite Workforce Manager is responsible for leading all workforce operations across weekend shifts, ensuring appropriate labour coverage, workforce performance, and safety compliance, and stakeholder engagement. Acting as the primary liaison between the customers operational leadership and Manpower Group, this role ensures the successful delivery of staffing solutions while maintaining high standards of productivity, quality, safety, and employee engagement.

Weekend Workforce Operations

- Oversee all weekend shift operations, ensuring full workforce coverage across day and night shifts as required.
- Provide end-to-end management of temporary workforce activities, ensuring operational requirements are met efficiently and effectively.
- Monitor attendance, manage shift fill requirements, and address workforce shortages in real time.
- Ensure seamless execution of workforce management processes throughout weekend operations.

Client & Stakeholder Management

- Serve as the primary point of contact between customer leadership teams and the Manpower Group Associates during weekend operations.
- Build and maintain strong relationships with Area Managers and operational stakeholders.
- Attend and contribute to weekend operational meetings, providing workforce updates and recommendations.
- Escalate operational risks, staffing challenges, and workforce issues as required.

Performance Management

- Support our customers leaders in managing temporary workforce productivity, performance, and quality outcomes.
- Conduct employee performance discussions, coaching, and corrective action processes where required.




- Manage disciplinary matters in accordance with company policies and procedures.
- Maintain accurate employee records and update workforce management systems accordingly.

Workforce Compliance & Employee Relations

- Monitor workforce trends including attendance, absenteeism, and employee engagement.
- Conduct return-to-work discussions following employee absences.
- Ensure compliance with leave management processes, workforce policies, and site requirements.
- Provide support and guidance to employees regarding workplace concerns and employment matters.

Health & Safety

- Promote a robust safety-first culture across all weekend operations.
- Ensure compliance with workplace health and safety policies, procedures, and customer site requirements.
- Conduct safety audits, including FSI audits, and ensure corrective actions are completed.
- Investigate incidents, hazards, and safety concerns, implementing appropriate preventative measures.
- Drive ongoing safety awareness and compliance across the workforce.

Workforce Planning

- Support workforce planning activities for peak trading periods, including Prime Week, Peak Season, and promotional events.
- Coordinate labour requirements to meet changing operational demands during weekends.
- Partner with recruitment and operations teams to ensure adequate workforce availability.

Reporting & Continuous Improvement

- Monitor and report on workforce performance metrics, including attendance, productivity, quality, and safety.
- Identify trends and recommend improvements to enhance operational performance.
- Ensure accurate and timely reporting to internal and client stakeholders.
- Drive initiatives that improve workforce engagement, retention,



and operational efficiency.

Key Performance Indicators (KPIs)

- Weekend shift fill rates and workforce coverage.
- Attendance and absenteeism management.
- Productivity and quality performance outcomes.
- Health and safety compliance.
- Incident management and corrective action completion.
- Employee retention and engagement.
- Client satisfaction and stakeholder feedback.
- Compliance with workforce policies and procedures.

Skills & Experience

Essential

- Experience managing large blue-collar or contingent workforces within a fast-paced operational environment.
- Strong stakeholder management and communication skills.
- Experience in employee relations and performance management.
- Sound knowledge of workplace health and safety practices.
- Ability to make decisions and resolve issues in a dynamic operational setting.
- Solid administrative, reporting, and organisational skills.

Desirable

- Experience within warehousing, logistics, e-commerce, manufacturing, or distribution environments.
- Previous onsite workforce management experience.
- Understanding of labour hire legislation and compliance requirements.

Leigh Boyle

Business Manager

Manpower Group is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

#J-18808-Ljbffr

📌 Account Manager - Weekends (Melbourne)
🏢 Manpower Australia
📍 Melbourne

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: account manager - weekends (melbourne) / melbourne

Subscribe to this job alert:

Get the latest job offers by email for: account manager - weekends (melbourne) / melbourne