Immediate Start
John Bossy Refrigeration & Air Conditioning is a SA based, family-owned, commercial refrigeration and air conditioning company.
We pride ourselves on excellent customer service & delivering high quality work.
We are looking for apermanent full time Service Coordinator & Administrative all-rounderto join our team at our Melrose Park office with free in office parking.
Office hours are Monday - Friday, 8am to 4pm.
Some overtime may be available.
You will be supporting our customers, technicians & managers by completing various tasks associated with the day to day running of our Service & Installation Departments.
You will enjoy building relationships and be our first line of contact with our customers & suppliers.
General day to day duties:
Prioritise & co-ordinate work for our technicians for breakdown service, current installation and ongoing maintenance for customers through our job management system.
Provide customer support including answering & logging incoming calls & service requests as well as responding to emails & web enquiries.
Liaise with our customers, suppliers, technicians & managers to provide job updates.
Create purchase orders as well as order, receive, allocate parts and materials.




Ensure customer satisfaction by supporting with issue resolution, including managing company Google reviews.
Provide administrative support towards the businesses OHS&W; requirements including technician team meetings.
Process credit card payments by customers as needed.
Maintain accuracy & privacy of records within our various systems.
Complete other administrative tasks, as required.
The ideal candidate will have:
Excellent customer service & communication skills, both written & verbal.
Excellent organisational & time management skills.
Ability to multitask, prioritise & adapt to changing situations.
High level of initiative & solid attention to detail.
Have a positive outlook with a co-operative & cooperative approach and willingness to learn.
Ability to work independently or as part of a team.
2 years' experience in a similar role within the industry, highly desirable.
Strong computer literacy in Microsoft Office Suite.
Experience with ServiceM8 or similar job management software & MYOB, highly desirable.
To apply for this prospect,please submit a cover letter and resume to:

No phone queries please.
Only applicants that have been shortlisted will be notified.

📌 Administration Officer Customer Support & Works Coordinator Adelaide
🏢 JOHN BOSSY REFRIGERATION
📍 Adelaide