Job Description

NRMA Treasure Island Holiday Resort | Permanent Part Time (min.

20 hrs/week)

Ready to turn great holidays into unforgettable moments?

Join our friendly front office team at NRMA Treasure Island Holiday Resort and be the face that sets the tone for every guest stay.

This Permanent Part Time chance offers a minimum of 20 hours per week, with flexibility to work across a 7-day roster.

Our Guest Services team are at the heart of the guest experience, welcoming visitors, solving problems, and creating those “wow” moments that keep families coming back year after year.

What you will do
Deliver warm, memorable arrivals and departures through seamless check-in and check-out experiences
Manage reservations, guest enquiries and phone calls with confidence and care
Provide helpful local recommendations and go the extra mile to personalise each stay




Ensure guest accounts are accurate and transactions are processed efficiently
Work closely with your team to ensure smooth shift handovers and consistent service
Jump in wherever needed.

This is a hands-on role where no two days are the same

What you will bring
A genuine passion for delivering exceptional guest experiences
Previous front office, reservations or hospitality experience (holiday park/resort experience highly regarded)
Experience using Newbook or a similar reservations system (preferred)
Robust multitasking skills and the ability to stay calm in a fast-paced setting
Excellent communication skills and a friendly, approachable style
Flexibility to work weekends, public holidays and peak periods

What’s in it for you?

Required Skill Profession

Information And Record Clerks

📌 Guest Services Front Desk Attendant Biggera Waters
🏢 The NRMA
📍 Biggera Waters