Location: Bundall

Position: Full-time

The Role

We are seeking a highly organised, meticulous, and experienced Clinic Coordinator to join our growing team. This role suits someone who thrives on being across every detail, takes genuine ownership of their work, and enjoys keeping a busy clinic running smoothly behind the scenes as well as out front. You'll be the engine room of our Bundall clinic - the first point of contact for patients and the person who keeps our admin team, schedules, supplies, and daily operations on track.

From the first phone call to the moment a patient leaves, and from rostering to reordering stock, you'll ensure everything runs like clockwork. We are a values-driven team that believes in supporting one another, maintaining high standards, and creating a positive and respectful workplace. We are looking for someone who aligns with these values, is not afraid to take initiative and genuinely doesn't miss a beat.

The role is based at our Bundall clinic (our HQ), with regular coordination of our Tweed Heads location. Flexibility, sharp attention to detail, and a proactive attitude are essential as we continue to grow.

What You'll Be Doing

You'll be the engine room of our Bundall clinic - running reception, keeping the admin team and nurses' schedule coordinated and ensuring supplies, equipment, and day-to-day operations never miss a beat. You'll be trusted to take ownership of the details that keep the clinic professional and patient-focused and to spot where systems or processes can run better. This is a hands-on, high-trust role that will grow in scope as our clinics do.

Your Day To Day

- Welcoming patients and managing bookings, check-ins, and payments

- Coordinating the nurses' and admin team's schedules to keep the clinic running smoothly

- Overseeing KPIs and tasks for clinic staff





- Ordering supplies and coordinating equipment maintenance

- Supporting the wider team with timesheets, meetings and training needs

What We're Looking For

- Minimum 2 years' experience in a medical clinic coordination role or similar

- Meticulous and highly organised

- A strong commitment to professionalism, integrity, and accountability

- Exceptional customer service skills: you're friendly, empathetic, and professional

- Proven ability to juggle competing priorities, stay calm under pressure and adapt to change in a busy environment

- Comfortable coordinating and supporting a small admin team to keep on top of shared goals

- Very tech-savvy, with confidence troubleshooting everyday tech issues and picking up new systems quickly

- Own transport, as travel between Bundall and Tweed Heads may be required occasionally

Why Join Us?

- Supportive, respectful, and professional team culture

- Monthly team lunches

- Be part of a women-owned and led business

- Work in a clinic that genuinely values patient care and experience

- Opportunities for growth as our clinics expand

- Rewarding role - you are helping not only our clients but our team

About Us

Ear Cleaning Clinic is an expert ear care service focused on gentle, safe microsuction ear wax removal and ear health support. We pride ourselves on delivering an exceptional patient experience in a warm, friendly, and professional environment. Our team values collaboration, integrity, and high standards of care.

How to Apply

If you feel aligned with our values and believe you would be a excellent fit for this role, please submit your resume and a cover letter via SEEK or to **********@earcleaningclinic.com.au. Please ensure your documents are uploaded as PDFs and include why you believe you are the best fit for this role. Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

📌 Clinic Coordinator (Surfers Paradise)
🏢 Ear Cleaning Clinic
📍 Surfers Paradise