Build relationships. Drive growth. Help shape the future of retail logistics.

At Element Logic we are on a mission to optimise warehouse performance for some of the world’s leading retailers. As the world’s first and largest AutoStore partner we combine cutting‑edge automation technology, software and expertise to help businesses move smarter, faster and more efficiently.

We are growing in Australia and are looking for an experienced Account Manager - Retail to join our Melbourne team. This is a high‑impact role focused on managing and expanding relationships with some of our most strategic retail customers.

If you enjoy building trusted partnerships, spotting commercial opportunities and working with customers to solve real business challenges, we would love to hear from you.

What You’ll Be Doing

As the primary relationship owner for a portfolio of key retail accounts, you will work closely with customers and internal teams to deliver long‑term value while driving growth across products, services and solutions.

You’ll Be Responsible For

- Managing and growing relationships with strategic retail customers
- Developing and executing account plans that support customer and business objectives
- Identifying opportunities to expand services, solutions and customer footprint
- Conducting regular business reviews and strategic planning sessions
- Building and maintaining a healthy sales pipeline across existing accounts
- Preparing commercial proposals, quotations, tenders and business cases
- Forecasting customer requirements and future business opportunities
- Managing renewal and customer retention activities
- Coordinating with project, service and operations teams to ensure successful delivery
- Resolving customer issues and ensuring a high level of customer satisfaction
- Providing market intelligence, customer insights and competitive feedback

What We’re Looking For

We are looking for a commercially minded relationship‑builder who understands how to create value for customers while achieving business results.

You Will Likely Bring

- More than three years of experience in account management, business development, key accounts or B2B sales
- Experience working with large retail customers or within the retail supply chain, logistics, warehousing, automation,



industrial products or related industries
- A proven track record of growing revenue within existing customer accounts
- Strong stakeholder management and relationship‑building skills
- Experience preparing proposals, tenders and commercial presentations
- Excellent communication and presentation skills
- Solid commercial acumen and negotiation capability
- Excellent organisational and time‑management skills
- Proficiency in Microsoft Office, particularly Excel and PowerPoint

Nice to Have

- Experience with CRM or ERP platforms such as Dynamics, Navision, Salesforce or similar
- Exposure to warehouse operations, intralogistics, automation or material handling solutions

What Success Looks Like

In this role you will be:

- A trusted advisor to your customers
- Driving sustainable account growth and customer retention
- Identifying new commercial opportunities before competitors do
- Delivering an outstanding customer experience
- Collaborating effectively across sales, projects, service and leadership teams

Why Join Element Logic?

At Element Logic you will join a business that combines the agility of a growing technology company with the stability of a global market leader.

We Offer

- The opportunity to work with some of Australia’s leading retail brands
- A collaborative, down‑to‑earth and supportive culture
- Career growth in a global business experiencing strong growth
- Exposure to innovative warehouse automation and technology solutions
- Flexible working arrangements
- Competitive salary package and bonus opportunity

Our Culture

Element Logic is seeking highly motivated and talented professionals to join our team. We value curiosity, ownership, collaboration and a willingness to challenge the status quo. You will thrive if you are flexible, open‑minded and ready to consider new ideas. We enjoy working together and are passionate about new technology, intralogistics and automation.





You’ll Thrive Here If You’re

- Customer‑focused
- Commercially driven
- Curious and proactive
- Comfortable working autonomously
- A team player who values long‑term relationships over short‑term wins

Ready to Join Us?

If you are looking for a role where you can combine relationship management, commercial strategy and innovative technology, we would love to hear from you.

Apply today and help us optimise warehouse performance across Australia’s retail industry.

Place of work: Melbourne, VIC

Start date: To be agreed upon

Form of contract: Permanent employment

Organisational Context

This role sits within Safer Storage Systems (SSS) and reflects SSS’s current structure and ways of working. As Element Logic and SSS continue to integrate, role scope and responsibilities may evolve gradually to align with the broader organisation. Any changes will be made thoughtfully and in line with ongoing business needs.

For further questions about the position or process, contact VP Talent Acquisition & Employer Branding by email: (do not send CV or applications directly, apply here).

About Element Logic

Element Logic is a global technology company specialising in intelligent warehouse automation. Since its founding in 1985 we have grown to employ over 950 people across 30 countries. We are the world’s first and largest AutoStore partner, delivering intelligent automation solutions that help customers scale smarter and faster. In 2025 we achieved revenue of 578 million euros, and our growth journey is only accelerating.

Renowned for our commitment to innovation and people‑centric approach, Element Logic enhances warehouse performance through a unique combination of cutting‑edge technology, AI‑powered software and tailor‑made solutions. This enables businesses across industries to improve efficiency, accuracy and scalability in their logistics operations.

With a proven track record and deep expertise in intralogistics, Element Logic has become the go‑to partner for organisations seeking to gain a competitive edge through automation. The company’s culture is rooted in bravery, passion and reliability – qualities that continue to drive our mission of optimising warehouse performance.

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📌 Account Manager – Retail (Greater Dandenong City)
🏢 Element Logic
📍 Greater Dandenong City