Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

We are building a next-generation Salesforce practice in Australia, focused on delivering large-scale transformation programs across industries including telecommunications, financial services, and public sector.

We are looking for high-calibre Salesforce professionals with experience in industry clouds and digital platforms, particularly Communications Cloud and Commerce Cloud, to join us at an early stage of growth.

Key Responsibilities

- Contribute across the full SDLC: discovery, fit-gap, design, build, test, and deploy
- Design and implement scalable Salesforce solutions aligned to out-of-the-box (OOTB) principles
- Work within cross-functional teams (engineering, business analysis, architecture, and integration)
- Support fit-gap workshops and translate business requirements into technical solutions
- Build integrations with external platforms (e.g. billing, order management, payments, digital channels)
- Contribute to DevOps practices (CI/CD, Git) and support testing and release activities

Core Skills & Experience

- Communications Cloud (Priority)
- Experience with Salesforce Communications Cloud
- Understanding of telco product models, CPQ, and order management

- Commerce Cloud





- Experience with Salesforce Commerce Cloud, including storefront development and integrations

- Core Salesforce & Integration

- Strong foundation in Sales Cloud and/or Service Cloud
- Integration experience using APIs (MuleSoft preferred)

- What We’re Looking For

- Experience working in a consulting or systems integrator (SI) workplace
- Strong delivery mindset across complex transformation programs
- Ability to work within onshore/offshore delivery models
- Strong communication and stakeholder engagement skills

Benefits

- Be part of building a Salesforce practice in Australia
- Work on high-impact transformation programs, including telco
- Clear pathway to grow into Lead, Architect, or Practice roles
- Opportunity to collaborate with global delivery teams
- Paid parental leave
- Initiatives focused on well-being and discounted health insurance
- Discounts on various products and services and recognition for high performance
- Career development through the Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform

EEO Statement

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

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📌 Salesforce Commerce Cloud Manager (Melbourne)
🏢 Ncs Group Australia
📍 Melbourne