Support children’s safety and wellbeing through traumainformed, familycentred interventions that strengthen capacity and connection.

The Role

As a Case Manager within Centacare’s RESTORE Intensive Family Service, you will play a key role in strengthening children’s safety, wellbeing, and connection by working alongside families experiencing multiple and complex challenges. Guided by traumainformed, strengthsbased and familycentred practice, you will provide therapeutic case management and practical inhome support to help families create safe, stable and nurturing environments.

Working as part of a supportive multidisciplinary team, you will build meaningful relationships with parents, carers and children, completing assessments, developing collaborative case plans, and delivering therapeutic and practical interventions tailored to each family’s needs. You will work closely with Department for Child Protection (DCP), Department of Human Services (DHS), and other professionals to support child safety, strengthen parenting capacity, and enhance family functioning.

This role offers the chance to make a genuine and lasting impact in the lives of children and families, while contributing to a positive team culture and a service that values compassion, respect and cultural safety.

Key responsibilities

- Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
- Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families’ relationships and connections to culture and community
- Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
- Support the ongoing delivery of the Centacare’s Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)




- Support the RESTORE IFS evaluation plan and recommendations

See attached position description for full details.

Essential

- Social Work Degree or equivalent
- Knowledge of Child Protection Legislation
- Current Driver's Licence
- Valid Department of Human Services (DHS) Working with Children Check

Desirable

- Experience working with vulnerable families with complex needs
- Case Management Experience
- Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions

What's in it for you

- SCHCADS Award 2010 Level 5, $53.43 per hour + super
- Generous salary packaging to help increase your take home pay
- Meal and entertainment card option available
- Highly skilled multidisciplinary team
- Experienced and supportive leadership
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- 6 weeks parental leave for primary carer and 2 weeks for secondary carer
- Health insurance discounts with Bupa

Who we are

Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.

Centacare is a Child Secure, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.

We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.

To learn more about us, explore our Who we are page and our organisational video.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

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📌 Case Manager (Restore Intensive Family Services) (Adelaide)
🏢 Centacare
📍 Adelaide