Silverchain Group is one of Australia’s leading home care specialists, providing health and aged care services to 140,000 clients a year. We have been trusted by Australians to deliver care that is differentiated by quality and safety for over 130 years.

Silverchain provides home care services in all states of Australia, and the ACT in partnership with our clients, as well as governments, health networks, hospitals, retirement communities, and private companies. We employ nurses, doctors, allied health, care workers, and a dedicated research and innovation division.

The Program Delivery Lead is responsible for leading the integrated execution of the Digital Program across Product, Functional Design, Technical, Data, Testing and Change functions.

Working in partnership with Silverchain stakeholders, Digital Services, and the Strategic Implementation Partner, the role is accountable for coordinating delivery activities, managing cross-functional dependencies, and ensuring all components of the program are planned, sequenced and aligned to deliver business-ready outcomes.

The Program Delivery Lead provides leadership across the end-to-end delivery lifecycle, maintaining an integrated view of program readiness and ensuring solutions are deployable, operationally ready, and aligned to approved program objectives, release commitments and governance decisions. The Program Delivery Lead works closely with the Program Director, PMO Lead, Product, Technical, and Change leads to coordinate delivery activities, resolve dependencies and maintain integrated delivery readiness across the Digital Program.

The Program is to be delivered within a three year period, accommodating a national roll out across both health and aged care workforces.

What’s on offer

- Full-time, two year fixed term position Monday-Friday 76 hours per fortnight.
- Hybrid role - working from home flexible location VIC, WA, SA, NSW or QLD
- Working for a non‑profit organisation, you can salary package up to $18,500 tax free.




- Everyday discounts, including vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
- Comprehensive health and wellbeing resources and support

What we’re looking for

To thrive in this role, you’ll need to have:

- Bachelor’s degree or certificate in Business, Information Technology, Project Management or a related discipline.
- Minimum of 8 years’ experience delivering large, complex technology or business transformation initiatives, including experience leading delivery across multiple workstreams, stakeholder groups and delivery partners.
- Experience working in health, aged care, community services or other highly regulated environments.
- Experience delivering enterprise technology implementations, preferably including CRM and ERP platforms such as Microsoft Dynamics 365, Salesforce, or equivalent.
- Knowledge of Australian health and aged care legislation and relevant data privacy and security regulations.
- Experience working in a not-for-profit healthcare or aged care organisation.
- Professional certifications in Project Management (for example PMP, Prince2, Agile)

The role

- Lead and coordinate the integrated execution of the Digital Program across Product, Functional Design, Technical, Data, Testing and Change functions.
- Translate approved program objectives, plans and governance decisions into coordinated delivery activities.
- Ensure delivery activities remain aligned to agreed scope, priorities, sequencing and release commitments.
- Establish and maintain an integrated view of delivery activities, dependencies, constraints and milestones across the program.
- Identify,



manage and resolve cross-functional delivery dependencies spanning business, product, technical, data, testing and change activities.
- Facilitate effective decision making and issue resolution between workstreams to maintain delivery momentum.
- Establish and maintain an integrated readiness framework across Product, Technical, Data, Reporting, Testing and Change functions.
- Coordinate release planning, deployment readiness assessments and cutover activities.
- Lead the identification, assessment and resolution of delivery risks, issues and constraints that impact multiple workstreams.
- Drive timely resolution of delivery impediments through collaboration, negotiation and escalation where required

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective. We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility. As a not-for-profit organisation, we re-invest our funds into research and developing cutting-edge models of care to set the industry benchmark for the provision of the best care in the home. We’ll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click 'Apply'.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

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📌 Program Delivery Lead (Melbourne)
🏢 Silverchain Group
📍 Melbourne