Why you will love Working Here

You may not be the one knocking on the front door. But you make sure the right support arrives there.

About

We're serious about the work we do, but we're equally serious about supporting the people who do it. Here’s what you can expect:

- Clear career pathways and learning opportunities
- Not‑for‑profit salary packaging (up to $15,900 per year)
- Leave loading to make your time off work a little sweeter
- Flexible and hybrid working options
- Fitness Passport access to gyms and wellness facilities
- Employee Assistance Program for confidential support
- Referral rewards — because good people know valuable people
- Branded workwear

What you will be doing

In this exciting 6-month fixed term opportunity, this project will require you to lead the implementation of centralised scheduling across our Clinical Services team while coordinating day-to-day rostering activities for a multidisciplinary workforce. By balancing customer needs, clinician availability, travel requirements and workforce capacity, you'll help keep services safe, reliable and sustainable.

In This Role, You’ll

- Lead the implementation and ongoing success of centralised clinical scheduling
- Deliver end-to-end rostering for multidisciplinary clinical teams across multiple regions
- Build strong working relationships with Care Partners and referral sources to ensure services are scheduled effectively
- Optimise clinician travel, routing and workforce utilisation to improve efficiency and reduce unnecessary travel
- Use systems such as AlayaCare and workforce analytics tools to make informed scheduling decisions




- Proactively plan for leave, training, public holidays and other activities that impact workforce availability
- Coordinate roster changes, urgent service requirements, cancellations and unplanned absences
- Investigate and resolve scheduling issues, escalations and roster-related discrepancies
- Support continuous improvement and help embed best-practice scheduling processes across the business

You will Thrive in this role if you

You’re the kind of person who enjoys bringing order to complexity. You can see the bigger picture while still paying attention to the details that matter.

You’ll Bring

- Previous experience in project implementation role combined with experience in scheduling or rostering within a medium to large service delivery environment
- Experience in clinical services, aged care, community services or a similar sector
- Experience supporting operational change and implementing new ways of working
- Strong knowledge of scheduling and rostering platforms, with AlayaCare highly regarded
- Experience using workforce analytics and reporting tools
- Travel planning and route optimisation experience
- Workforce planning knowledge and experience
- Excellent communication and stakeholder management skills




- Strong problem-solving and analytical thinking capability
- Experience interpreting Modern Awards, with HPSS Award experience desirable
- Outstanding organisational skills and attention to detail
- The ability to stay calm, adaptable and solutions-focused in a fast‑paced environment
- Strong Microsoft Office and systems capability
- A willingness to complete the required criminal history checks

Most importantly, you’ll understand that while schedules are built on systems and data, the decisions behind them impact real people every day.

Belonging Starts Here

We believe real care starts with real belonging. That means creating a workplace where everyone—no matter their background, culture, or story—feels seen, respected, and safe to be themselves.

We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.

Apply

If you’re someone who gets satisfaction from making things work better, solving problems before they become problems, and knowing your work helps care arrive where it’s needed most, we’d love to hear from you.

Apply today and help us grow a brighter future for our community.

We proudly work across the lands of the Kabi Kabi (Gubbi Gubbi), Turrbal, Yuggera, Darumbal, Butchulla (Batjala) & Taribelang Bunda peoples, and extend our respect to all Aboriginal and Torres Strait Islander peoples and communities. We are committed to creating a culturally safe, inclusive and welcoming workplace for all.

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📌 Project Implementation Manager - Clinical Scheduling (Maroochydore)
🏢 Suncare Community Services
📍 Maroochydore