ASUS, a technology-oriented company blessed with one of the world's top R&D; teams, is renowned for high-quality products and cutting‑edge innovation. As a leading company in the new digital era, ASUS offers a complete product portfolio to compete in the new millennium.

We are currently seeking an experienced and passionate Commercial Support Representative to join our System Commercial Business Group in New South Wales, reporting to the Head of Commercial – SYS BG.

The Commercial Support Representative plays a critical supporting role to the SYS Commercial team by managing inbound and outbound activities, and driving business growth through partner and customer engagement. This role is focused on opportunity progression, quoting, and partner enablement, ensuring a seamless end‑to‑end experience.

Key Aspects of the Role

- Support Business Managers and Directors in managing SMB, Education, Enterprise, and Government segments
- Customer Service and providing real-time updates to customers as required
- Own and manage inbound enquiries, routing and qualifying opportunities appropriately
- Prepare and manage quotes and request registrations in collaboration with distributors and partners
- Support partners with product information, configuration guidance, availability, and promotions
- Providing customer‑orientated service by managing the needs of customers through phone / email, LinkedIn and other mediums
- Developing and maintaining good relationships with internal and external stakeholders
- Proactively prospect new opportunities
- Accountable for meeting individual (KPIs) and team goals
- Assisting in driving,



developing current accounts and monitoring market trends
- Attending to enquiries and generating proposals to customers with prompt follow‑up
- Delivering competitor analysis and monitoring
- Providing support to the wider team
- Providing product training to prospects
- Other tasks as assigned by the Head of Commercial

Qualifications

- Tertiary qualifications
- Minimum 3 years of experience in the IT environment
- Proficiency with Microsoft Office and Google G suites
- Experience in Salesforce CRM
- Strong verbal and written communication skills in English
- Previous experience in B2B and B2C phone‑based roles and no reluctance to make outbound calls, no matter cold or warm
- Excellent attention to detail
- Excellent relationship and stakeholder management skills
- Proactive attitude and attention to detail
- Ability to build positive relationships with internal stakeholders
- Ability to work independently and under pressure with valuable time management
- Australian citizen or permanent resident with unlimited working rights within Australia, no overseas applicants.
- No recruitment agency please!

An attractive package will be offered for the most suitable candidate and high performance will be rewarded accordingly.

To apply for this position please send through your resume. Only short‑listed candidates will be contacted.

*Disclaimer: When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.

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📌 Commercial Support Representative (Ryde City Council)
🏢 ASUS
📍 Ryde City Council