Join Northeast Auto Group as our Service Manager and play a key role in leading our service department to success. This is an exciting opportunity to lead a dedicated team within a well‑established automotive business.

About The Role

We’re looking for a dynamic and customer‑focused Automotive Service Manager to lead our Service Department and drive customer satisfaction to the highest level. Northeast Auto Group is located in Burton, SA. As a Service Manager you will lead, inspire, deliver excellence to all stakeholders.

You will work closely with the Workshop Manager to oversee the customer‑facing side of the department, manage a team of Service Advisors, and ensure every interaction reflects the outstanding reputation our dealership is known for. You will work with leading brands Isuzu UTE and KGM.

What You’ll Do

- Lead the daily operations of the service department, ensuring effective scheduling and booking mix.
- Oversee and continuously improve the customer journey, from booking through to service completion.
- Support Service Advisors with enquiries, bookings, complaints, and customer communication.
- Build and maintain strong relationships with OEMs and franchise support teams.
- Mentor, coach, and develop service staff to achieve peak performance.
- Collaborate with the leadership team to uphold dealership standards and achieve results.
- Monday – Friday 8am – 5pm – every 2nd Saturday 7am – 11am.

What You’ll Bring

- Passionate for the automotive industry.
- Experience in Automotive Service Management is highly desirable.
- A genuine commitment to delivering exceptional customer service.
- A customer‑focused, positive attitude.
- A valid driver’s licence.
- Proven leadership experience with a track record of motivating and managing teams.
- Strong organisational and administrative skills to keep operations running smoothly.
- Excellent communication skills – both written and verbal.




- Familiarity with AUTOit – units will be highly regarded.

Why Join Us?

At Northeast Auto Group, we know our people are our greatest strength. We welcome applicants from diverse backgrounds – whether you have a robust automotive service background or proven people‑management experience in another industry. If you’re ready to take the next step in your career, bring your skills, energy, and passion for customer service to our team. We’ll support your qualified growth and provide the tools you need to succeed in a fast‑paced, rewarding environment.

What We Offer

We are happy to reward our staff for meeting the day‑to‑day challenges faced head on and such you will receive:

- A competitive pay structure, a generous incentive scheme and a fully maintained company vehicle.
- Career growth and professional development within a supportive team.
- A family‑owned organisation that values safety, collaboration, and inclusivity.

About Us

Established in 1978, the Northeast Auto Group is a national award‑winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory. We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions.

Our group of companies includes light and heavy‑vehicle dealerships, an engineering and manufacturing division, agricultural and construction equipment solutions partnering with renowned and reputable OEM brands across the nation. We are a high‑performance business built on hard work and skilfulness. We employ the best and invest in our people to ensure their knowledge is second‑to‑none. We go the extra mile and will always deliver.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

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📌 Service Manager (South Australia)
🏢 Northeast Auto Group
📍 South Australia