Employment Type: Permanent full time

Location: Mercy Place Young, 61 Campbell St, Young NSW 2594

Contact: Karen Campbell, Service Manager /

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in that, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the chance

At Mercy Health, every moment matters. As a Hospitality Manager for our Residential Aged Care Home in Young, NSW, you’ll lead high-quality hospitality services that create a warm, home-like environment for residents, families, and staff. Enjoy true work-life balance with no nights or weekends, streamlined operations with set menus and suppliers, and the support of a passionate team committed to making a meaningful difference every day. This role reports to the Service Manager and oversees catering, housekeeping, and laundry services to ensure excellence in every detail.

Key responsibilities

- Lead and manage catering services to deliver exceptional hospitality.
- Oversee meal preparation and food service, ensuring residents enjoy nutritious, varied meals that meet all health and safety regulations.




- Ensure presence on the floor for smooth operations and great customer experience
- Foster a positive, team-oriented environment that supports staff development and high-quality service.
- Collaborate with suppliers and manage resources efficiently within budget.
- Ensure housekeeping and laundry services are productive, effective, and compliant with all policies and standards.
- Drive continuous improvement to enhance the resident experience.

What you’ll bring

You’re a strong leader with a passion for people and service excellence.

- Relevant qualifications with previous experience as a Chef or Cook.
- A hands-on leadership with the ability to lead by example in the kitchen like cleaning the kitchen, dishwashing etc(This role needs to cook)
- Strong leadership skills with proven experience managing and coaching large teams.
- Experience in preparing and cooking for large groups.
- Skills in menu coordination and tailoring meals to diverse dietary needs.
- Knowledge of OHS, food safety standards, and regulatory compliance.
- Experience managing housekeeping and laundry operations.
- Aged care experience is desirable but not essential - we welcome candidates from hotel and restaurant backgrounds, with all relevant training provided.
- National Disability Insurance Scheme (NDIS) Clearance and or Police Check Relevant qualification documents

Benefits you’ll enjoy

- Achieve a better work-life balance with no nights or weekends.
- Advance your career through ongoing professional development and growth opportunities.




- Maximise your income with our generous salary packaging options.
- Enjoy discounts on retail, financial, healthcare, travel, and other services.
- Prioritise your well-being with our health and wellness programs, including the Employee Assistance Program and Fitness Passport for you and your family.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support.

We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services. If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us! Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.

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📌 Hospitality Manager (Young)
🏢 MERCY AGED AND COMMUNITY CARE
📍 Young