The Perks

- Diverse role where no two days are the same
- Opportunity to build strong relationships with retailers, customers and the local community
- Variety across customer service, administration and centre operations, with exposure to marketing activities
- Supportive and collaborative team environment

The Client

Our client is a respected retail property owner and manager with a strong presence across Western Australia. Known for creating welcoming shopping environments and building strong community connections. Based in the northern suburbs, some travel will be required to another asset.

The Position

Reporting to the Centre Manager:

- Deliver professional, timely and efficient customer service via centre management desk, phone, email and social media platforms
- Assist customers with enquiries and feedback
- Attend tenant meetings with the Centre Manager
- Assist with welcoming and embedding new tenants




- Undertake daily administrative tasks
- Raise and manage purchase orders, ensure timely receipt of invoices
- Assist with collation of centre and tenant related information and marketing content for internal and external communications
- Coordinate effective marketing communications & review the scheduled social media posts for each centre

The Criteria

- Customer service experience in retail, hospitality or guest services
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks in a busy environment
- Intermediate skill level with Microsoft 365
- Ability to update and schedule in social media posts
- CANVA experience
- Creative thinker with a practical, hands‑on approach to marketing tasks

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📌 Centre Administrator (Western Australia)
🏢 Gough Recruitment
📍 Western Australia