About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs

But,we'remore than the card you carry around in your wallet or the app on your phone!Our diverse team islocatedall over Australia, and our incredible office islocatedright in the heart of Melbourne CBD.Staying true to our adaptable working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

The Head of App Enablement is accountable for the end-to-end execution system of all app-basedmember experiences, ensuring product and marketing priorities are delivered reliably, safely and atpace by owning sequencing, dependency management, release readiness, platform orchestration andsupporting value-based prioritisation across the app ecosystem.

Key accountabilities:

- Translate Product and Marketing priorities into clear,sequenced delivery pathways
- Manage constrained capacity and make trade-offsbased on value, feasibility, dependency, risk andplatform integrity
- Maintain visibility of engineering, release cycles, appstore processes, integrations, platform constraints,partners and squad readiness
- Use delivery and operational data to identifybottlenecks, release risks and dependency failuresearly
- Own release readiness, deployment discipline, appstore management, post-release validation, platformhealth, security and compliance




- Lift delivery discipline, ways of working, automationand continuous improvement across app execution
- Builds alignment across Product, Engineering, Marketing andleadership, navigating competing priorities and landing pragmatictrade-offs without compromising delivery integrity

Your Experience

- Proven experience leading delivery across multiple teams, systemsand dependencies, where sequencing, trade-offs and executionquality materially impact outcomes
- Demonstrated accountability for ensuring initiatives are deliveredreliably, at pace and to a high standard, not just coordinated acrossteams
- Track record of strengthening release practices, reducing defects andincidents, and improving delivery predictability and cycle time
- Extensive experience delivering member-facing outcomes throughshared platforms and dependencies, aligning multiple functions to asingle delivery plan.
- Proven ability to make and communicate difficult prioritisationdecisions, including re-sequencing work, declining initiatives orescalating conflicts with clear, value-based rationale
- Experience improving ways of working, tooling and release processsto increase efficiency, reduce duplication and enable more scalableexecution
- Ability to convert product and marketing priorities into clear,sequenced delivery pathways, defining what will be delivered, whenand how, based on system constraints.
- Strong capability to prioritise and re-sequence work based on value,capacity, feasibility and risk, making clear decisions on whatprogresses, is deferred or is declined
- Ability to coordinate complex, interdependent work across squads,systems and partners, ensuring delivery is aligned,



sequenced andachievable.
- Deep capability to understand and connect dependencies acrossengineering, release cycles, integrations and platform constraints,identifying risks and enabling coordinated execution.
- Deep understanding of how app architecture, release processes,integrations, platform constraints and squad dependencies interact toenable or prevent reliable delivery of member experiences.
- Strong knowledge of how stability, security, performance andcompliance are impacted by delivery decisions, and how to maintainthe app as a reliable execution channel at scale.
- Deep understanding of how to assess and sequence work based onbusiness value, delivery capacity, technical feasibility, dependenciesand risk—particularly in constrained environments with competing priorities.
- Understanding of how complex delivery systems behave, includingdependency risks, bottlenecks, release failure patterns and how tointervene early to prevent breakdowns
- Strong knowledge of delivery and platform metrics (e.g. defects,release performance, dependency failures), and how to use data to improve decision-making, predict risk and optimise executionoutcomes

Your Benefits!

We offer our valued team members a stack of exclusive perks! To name a few...

- Flybuysflex | work from anywhere, measured on outcomes
- Two well-being days per year!
- Volunteer leave
- Ongoing learning & development programs and opportunities
- My Coles and Wesfarmers team member discount card
- Be Well Programs – Mind/Body/Soul
- Quarterly All Team events
- Hybrid social events
- New starter kit merchandise

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.

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📌 Head of App Enablement (Melbourne)
🏢 Flybuys
📍 Melbourne