Optus is seeking a motivated and detail-oriented Problem Manager to join our Managed Service Operations team within Optus Enterprise & Business. You will coordinate problem identification, investigation and resolution across resolver teams and vendors, delivering root cause analysis and permanent fixes.
The role requires at least 3 years in Problem or Incident Management, knowledge of ITIL, solid stakeholder management, and the ability to report findings to stakeholders.
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📌 Problem Manager: Root-Cause Leader for Tech Ops (Ryde City Council)
🏢 Optus
📍 Ryde City Council
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