Fraud & Scams Investigator — Protect Customers with Impact (City of Parramatta Council)

Fraud & Scams Investigator — Protect Customers with Impact (City of Parramatta Council)

02 Aug
|
Westpac Group
|
City of Parramatta Council

02 Aug

Westpac Group

City of Parramatta Council

Westpac Group is seeking a Digital Fraud & Scams Officer to protect customers and communities from financial crime. This phone-based role in our Dharug/Paramatta contact centre handles 40+ daily calls, investigates fraud, and delivers trusted guidance during stressful events.

The role requires resilience, empathy, and robust decision-making to balance customer outcomes with risk and compliance in a fast-paced environment.

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📌 Fraud & Scams Investigator — Protect Customers with Impact (City of Parramatta Council)
🏢 Westpac Group
📍 City of Parramatta Council

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