There to care. Here for good.

An exciting prospect exists for an experienced Executive Assistant to support our Executive Manager, Residential Services and Executive Manager, Home Care

Job Description

Employment Type: Permanent, Full-Time

Location: Hindmarsh

An exciting opportunity exists for an experienced Executive Assistant to support our Executive Manager, Residential Services and Executive Manager, Home Care

Here at Helping Hand we've been a leading provider of aged care in communities across South Australia since 1953. That's a long journey, and we're proud of our stability and strength.

Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.

A brighter future with Helping Hand, for older people and for you. You'll become a trusted partner to two executive leaders, providing high-level support across a broad and varied portfolio.

Working at the heart of the organisation, you'll build strong relationships with leaders across the business, contribute to strategic initiatives and projects, and play a key role in ensuring the smooth operation of both divisions. You'll be trusted to manage competing priorities, coordinate critical activities, and provide the high-quality support that enables our leaders to focus on delivering exceptional outcomes for older South Australians.

You'll Also Make An Impact By

- Ensuring the effective utilisation of the Executive Manager's time by managing their diary effectively and accurately, proactively making changes and demonstrating a high standard of service at all times.
- Contributing to the delivery of project outcomes, strategic initiatives and organisational priorities.
- Providing high level administrative support to a broad range of projects and committees including minute taking, coordinating agendas and papers and other support as required.
- Maintaining a smooth workflow through the office and ensure that senior staff receive all briefing papers and background information prior to meetings.




- Supporting project delivery including the management of steering committee meetings and the administrative support required to ensure productive outcomes of such committees.
- Assisting in the development and management of business plans, policies, and processes to support high quality service delivery.
- Undertaking post implementation reviews to identify opportunities for improvement, reviewing and streamlining processes and procedures.

What You'll Bring

To succeed in this role, you will have:

- Experience in similar Executive Assistant role(s).
- A strong sense of autonomy, initiative and the ability to independently coordinate a busy workload with key deadlines and changing priorities.
- Demonstrated organisational and time management skills including the ability to prioritise work, establish deadlines, use initiative and work with minimal supervision in a proactive manner with an achievement focus.
- Strong analytical and critical thinking skills as well as a customer and people centric approach.
- High degree of accuracy and attention to detail.
- Experience in committee management including agendas, documentation preparation and minute taking.
- Advanced comprehension and communication skills with ability to review information and translate meetings and discussions into meaningful summaries and actions – both written and verbal.
- a valid NDIS Worker Screening clearance or be willing to obtain one

You’ll stand out from the crowd if you have some of the following:

- Appropriate Project Management qualification.
- Experience within and understanding of aged care,



health and community services sectors and related compliance and regulatory obligations.
- Certificate IV in Business Administration.

Why Helping Hand? About

Here at Helping Hand we truly care about how you are. Here are some of the things we hope you'll love about working with us:

- We are who you are At Helping Hand, you'll find real support from teammates and managers who share your values and strengths.
- We are where you are Helping Hand operates in over 20 communities across South Australia, where we were born and where our roots will always be.
- We care how you are Be part of a kind, friendly team that genuinely cares about you and your wellbeing

You’ll Also Enjoy a Range Of Other Benefits

- Be part of a warm, friendly team that genuinely cares about you and your wellbeing
- Maximise your take-home pay by salary packaging up to $15,899 each year
- Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
- 17.5% leave loading
- Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program
- Get active with our Fitness Passport Program and enjoy discounted gym memberships for you and your family
- Access to an Employee Assistance Program (EAP)

We will be reviewing applications as they are submitted, and conducting interviews accordingly.

Please note, you are required to hold valid NDIS or be willing to obtain one. Successful candidates will be required to attend induction sessions before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

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📌 Executive Assistant (Australia)
🏢 Helping Hand Aged Care
📍 Australia