Job Description

Within the boutique, your main mission will be to deliver an exceptional first impression to all visitors while ensuring smooth front-of-house operations and administrative coordination, in line with Audemars Piguet’s standards, values and retail vision.

As part of Audemars Piguet’s first official boutique in Australia, you will play a key role in creating a welcoming and seamless client experience while supporting the productive execution of boutique operations and administrative activities.

In this context, you will be responsible for:

- Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression
- Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards
- Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up
- Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey
- Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools




- Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team
- Monitoring daily boutique traffic and maintaining accurate records and reporting
- Ensuring the boutique remains fully prepared and presented to the highest standards at all times
- Managing hospitality materials and supporting inventory replenishment when required
- Providing administrative support through document preparation, filing, data entry and record management
- Supporting logistics and shipment coordination while ensuring compliance with internal processes and documentation requirements
- Assisting with invoice tracking, supplier coordination and administrative follow-up activities
- Supporting boutique maintenance coordination with vendors, consultants and internal stakeholders
- Acting as a key coordination point between the boutique, finance and support functions
- Supporting communication and collaboration across teams to ensure operational efficiency
- Providing support during events, activations and peak business periods to ensure seamless execution

📌 Boutique Welcome Host (Sydney)
🏢 Audemars Piguet
📍 Sydney