Sydney | Full-Time | Professional Services

Workforce Solutions Practice Lead

Build a Practice. Shape the Experience. Drive Growth.

Multi-award winning Australian IT professional services firm with 20+ years of experience. Our firm owns and builds new business functions in workforce solutions, designing onboarding, engagement, retention, redeployment and off‑boarding programs.

Join a multi‑award winning IT qualified services organization. We are recruiting an experienced and commercially minded Workforce Solutions Practice Lead to establish, lead, and scale their contractor and workforce solutions capability. This is a rare opportunity to build a function from ground zero, creating the frameworks, governance, and contractor experience that will underpin a growing staff augmentation business. Working across Talent Acquisition, HR, Sales, and Delivery teams, you will drive contractor engagement, retention, redeployment, utilisation, and commercial performance while ensuring a best‑in‑class experience for both contractors and clients.

The Opportunity

As the Workforce Solutions Practice Lead, you will take ownership of establishing and scaling a contractor care and workforce management practice. You will play a pivotal role in creating alignment across business functions, improving workforce processes,



and developing a capability that delivers both exceptional people outcomes and commercial value.

Key Responsibilities

- Define strategy, governance, engagement standards and scalable workforce solutions.
- Design onboarding, engagement, retention, redeployment and off‑boarding programs.
- Monitor utilisation, tenure, engagement risks and workforce performance.
- Collaborate with Talent Acquisition, HR, Sales and Delivery teams.
- Establish metrics, dashboards and improvement initiatives.

You will have:

- 4+ years contractor management, staff augmentation, workforce solutions, professional services, consulting, or managed services experience.
- Experience building new functions or capabilities from the ground up.
- Strong stakeholder engagement skills.
- Experience managing the end‑to‑end contractor lifecycle – onboarding, engagement, retention, redeployment and off‑boarding.
- Commercial acumen and understanding of workforce utilisation and redeployment.
- Strong communication, leadership and analytical skills.

Why Join?

- Opportunity to build and lead a newly established practice.
- High visibility role with significant influence across the business.
- Work closely with senior leadership to shape workforce strategy.
- Drive meaningful impact across people, clients and commercial outcomes.

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📌 Workforce Solutions Practice Lead (City of Willoughby)
🏢 Talenza
📍 City of Willoughby