Ticketing Manager

Carlton North, VIC

Permanent | $90,000 - $100,000 + Super

About the Company

Our client is a well-established organisation within the events and entertainment sector, delivering a diverse portfolio of large-scale public events across Australia. As the business continues to grow, they're looking to appoint an experienced Ticketing Manager to oversee ticketing operations and support the successful delivery of multiple high-profile events each year. This is an excellent opportunity for an organised, commercially minded professional who enjoys working in a fast-paced environment and collaborating with a broad range of stakeholders.

The Role

As Ticketing Manager, you'll be responsible for the end-to-end coordination of ticketing operations across multiple events, ensuring an exceptional customer experience while supporting commercial outcomes. Working closely with internal teams, external partners and venues, you'll oversee ticket builds, inventory management, reporting and operational delivery from planning through to post‑event reconciliation.

Key Responsibilities

- Manage end-to-end ticketing operations across multiple events.
- Coordinate ticket builds, seating plans, pricing structures and inventory management.
- Oversee presales, public onsales, VIP allocations and promotional ticketing activity.
- Liaise with venues, external service providers and internal stakeholders to ensure smooth event delivery.
- Monitor ticket sales performance and prepare regular reporting and commercial insights.
- Assist with reconciliations, settlements and post‑event financial reporting.




- Maintain accurate ticketing records, procedures and operational documentation.
- Support marketing campaigns by coordinating ticketing timelines and promotional activity.
- Resolve ticketing issues and provide support for customer enquiries where required.
- Contribute to continuous improvement of ticketing systems and operational processes.

About You

You'll ideally bring:

- Previous experience in ticketing, event operations or venue administration.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- Excellent stakeholder management and communication skills.
- Strong analytical skills with confidence interpreting sales data and preparing reports.
- Intermediate to advanced Microsoft Excel skills.
- High attention to detail and a proactive approach to problem‑solving.
- The ability to perform well in a fast‑paced, deadline‑driven environment.
- Flexibility to occasionally work outside standard business hours during key event periods.
- Minimum of 5 years experience with a focus on Arena/Venue ticketing.

What's on Offer

- $90,000 - $100,000 + Super
- Permanent full‑time opportunity.
- Carlton North location.
- Join a collaborative and supportive team within a growing organisation.
- Exposure to a broad range of exciting projects and events.
- Genuine opportunities for career development and progression.

If you're an organised Ticketing professional looking to join a energetic and growing business where you'll have genuine ownership of your portfolio, we'd love to hear from you.

#J-18808-Ljbffr

📌 Ticketing Manager (Melbourne)
🏢 Core Talent
📍 Melbourne