A financial services organization located in Melbourne is seeking a Service Desk Analyst to provide first-line IT support for internal colleagues. Responsibilities include managing incidents and service requests, troubleshooting problems, and ensuring excellent customer service. The ideal candidate will have over two years of service desk experience and knowledge of ITIL processes. This is a full time position with a commitment to colleague development and a supportive, inclusive workplace.
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📌 Customer-Focused IT Service Desk Analyst (Melbourne)
🏢 AustralianSuper
📍 Melbourne
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