02 Aug
|
Leisure and Recreation Group
|
Narrandera
02 Aug
Leisure and Recreation Group
Narrandera
L&R; Group—is a team dedicated to managing facilities communities love—we are seeking enthusiastic individuals to join us at the iconic Lake Talbot Water Park and the bustling Narrandera Sports Stadium. In this role, you will help deliver exceptional experiences, maintain top-tier facilities, and support the vibrant local community. This is your chance to kickstart an exciting career with a dynamic, community-focused team!
A Stadium Attendant plays a crucial role in ensuring the smooth operation of the stadium areas, creating a safe, clean, and engaging setting for all patrons. This position requires a blend of customer service, operational oversight, and attention to detail, with responsibilities spanning from opening and closing the facility to maintaining high standards of safety and cleanliness. The Stadium Attendant also supports the business's viability by enhancing customer satisfaction, contributing to a positive experience that encourages repeat visits and long-term memberships.
WORK TASKS + RESPONSIBILITIES
Tasks include but not limited to:
- Provide exceptional customer service at all times.
- Maintain a professional presentation and demeanour at all times.
- Responsible for opening and closing the facility.
- Set up of equipment.
- Handle customer complaints and requests professionally and courteously.
- Perform cash handling duties accurately and securely following company policies and procedures.
- Maintain a thorough knowledge and understanding of the Facility’s Emergency Action Plan.
- Conduct general cleaning and maintenance tasks as required.
- Comply with facility safety protocols and training requirements.
- Take reasonable care for your own health and safety, and for the health and safety of others.
- Ensure a clean, neat appearance at all times.
- Communicate effectively with all staff and members.
- Adhere to all policies and procedures.
- Follow the daily work routine and complete assigned tasks.
- Uphold and promote our TANDA culture.
- Update and manage daily work documents and complete administrative tasks efficiently.
- Undertake special projects and tasks as assigned by management.
- Provide effective supervision of facilities.
- Complete scheduled operational audits as required.
- Ensure the Centre is consistently clean, friendly, safe, and organised.
PERSONAL SKILLS
- Strong integrity and work ethic
- Excellent problem-solving abilities, especially with complex issues
- High level of customer service
- Proficient computer skills.
INDUSTRY QUALIFICATIONS + CLEARANCES
- WWCC
- Ausport - official and coach.
ONBOARDING AND IN-HOUSE TRAINING
- Employee Handbook - Employment + General Ops
- Operations Manual (per Centre)
- Employee site induction and training
- Required TANDA training
📌 Stadium Attendant (Narrandera)
🏢 Leisure and Recreation Group
📍 Narrandera