- Thrive in a new and dynamic expanding environment
- Opportunities for career progression
- Be a part of a vibrant and supportive team

Drive Your Career Forward with Essendon Mazda

At Mazda, we believe driving should do more than get you from A to B. It should make you Feel Alive®.

As one of Australia's most respected automotive brands, Mazda is renowned for its exceptional craftsmanship, creative design, and customer-first philosophy. At Essendon Mazda, we're proud to deliver an award-winning ownership experience that keeps our customers coming back year after year.

We are seeking a professional, customer-focused Service Receptionist who thrives on creating exceptional experiences and takes pride in being the welcoming face of our busy service department.

If you're passionate about people, enjoy working in a fast-paced environment, and want to build your career with a market-leading brand, we'd love to hear from you.

Why Join Essendon Mazda?

At Essendon Mazda, you're not just joining a dealership. You're joining a team committed to excellence.

- Competitive salary package
- Career progression within a leading automotive group
- Ongoing training and professional development
- Supportive and collaborative team culture
- Employee Assistance Program (EAP), including confidential counselling services
- Work with one of Australia's most trusted and awarded automotive brands
- Be part of a business that genuinely values its people and customers

About the Role

As the first point of contact for our service guests, you'll play a pivotal role in delivering the outstanding customer experience that Mazda is known for.

Your ability to build rapport, communicate confidently, and maintain exceptional attention to detail will help ensure every customer interaction reflects the Essendon Mazda standard.





Key Responsibilities

- Welcome customers into the service department with warmth and professionalism
- Manage incoming phone enquiries and service bookings
- Accurately record customer and vehicle information
- Coordinate with Service Advisors and Technicians to ensure seamless workflow
- Communicate service progress, timelines, and updates to customers
- Maintain a professional, organised, and welcoming reception environment
- Deliver an exceptional customer experience at every touchpoint

About You

We're looking for someone who takes pride in delivering service that exceeds expectations.

You will ideally possess:

- Outstanding customer service and interpersonal skills
- Strong verbal and written communication abilities
- Exceptional attention to detail and organisational skills
- Previous reception, administration, or customer service experience
- Confidence using Microsoft Office and dealership or booking systems
- A professional, positive, and solutions-focused attitude
- The ability to remain calm and composed in a busy environment
- A genuine passion for people and delivering memorable customer experiences

Join a Brand That Inspires Loyalty

Mazda's success is built on a relentless commitment to craftsmanship, innovation, and putting customers at the centre of everything we do. At Essendon Mazda, you'll be joining a team that shares those values and strives to deliver excellence every day.

Whether you're an experienced receptionist, service administrator, or customer service professional looking to take the next step in your career, this is an opportunity to represent a brand that continues to set the benchmark in the automotive industry.

Your next career move starts here.

Apply now and discover why so many professionals choose to build their future with Essendon Mazda.

📌 Service Receptionist (Essendon Fields)
🏢 Autoleague
📍 Essendon Fields