Coordinator of Supports

Baldwin Care Collective is a small family owned Disability Support business that has been running in Newcastle since 2023. We’re now at the point of expanding our Support Coordination team into Melbourne, and looking for someone solid to come on board.

You’ll need to already be working as a COS and have a small caseload you can bring across. Around 10–15 participants.

We care about how you work and how you show up for people.

What you’ll actually be doing:

- Getting to know your participants properly.
- Helping them use their plan without it feeling overwhelming
- Linking them in with the right supports.
- Being the go-to when things change or fall over
- Supporting plan reviews, goals, and big life stuff
- Keeping an eye on budgets and making sure things are tracking properly
- Working with plan managers and providers so nothing gets missed
- Helping people understand their rights and back themselves
- Staying on top of the admin so things don’t stall

You’ll suit this if you:

- Have a couple of years behind you in disability, mental health or similar
- Care about people having real choice and control




- Don’t need to be micromanaged
- Communicate well and know how to read a situation
- Stay calm when things get messy
- Keep yourself organised
- Know the NDIS well enough to explain it without all the jargon

What you’ll get:

- Valuable pay
- KPIs that make sense
- Flexibility with your week
- A team that backs you
- WFH

Where this is heading:
We’re building this arm of the business properly.

If you’re the right person, there’s room to step into leadership and help shape the team as it grows. We'd ideally see you move into a management role as we build our Melbourne based team.

You’ll need:

- Licence and your own car
- Comprehensive insurance
- Police Check
- Working With Children Check
- NDIS Screening
- PRODA

If this sounds like you, please send a brief cover letter outlining your experience and interest to [email protected]

Pay: $61,595.09 – $105,133.76 per year

Benefits:

- Work from home

Work Location: Hybrid remote in Melbourne VIC

📌 Senior Coordinator of Supports NDIS (Melbourne)
🏢 Baldwin Care Collective
📍 Melbourne