- Market leading and highly competitive salary package on offer
- Genuine career progression opportunities and growth
- Fully supportive company culture that promotes teamwork and collaboration

Introduction:

If you have managed residential construction and know how to resolve maintenance and warranty issues without losing sight of the customer, this is an opportunity to lead an important function within an established home builder.
You will take ownership of team performance, complex escalations and post-handover service delivery. This is a senior, hands-on position requiring strong technical judgement, transparent communication and the ability to keep matters moving.

The Company:

This highly established South-East Queensland residential builder has built a strong reputation for architecturally driven home designs, operational excellence and consistent customer satisfaction. With a growing footprint across Brisbane, Logan, the Gold Coast and the Sunshine Coast, the business operates multiple display locations and continues to invest heavily in product innovation, design refinement and internal capability.

Backed by a larger building group and supported by structured systems and leadership, the company blends entrepreneurial drive with operational maturity. The culture is collaborative, accountable and performance-focused, with a clear expectation that leaders set the standard.

The Opportunity:

Reporting to the State Building Manager, you will lead the residential maintenance and warranty function.

You will manage supervisors and coordinators, oversee maintenance workloads and ensure homeowners receive prompt, practical and professional support following handover.

A major part of the role will be helping the team work through difficult matters. You will provide technical direction, manage escalations, monitor service timeframes and ensure decisions are consistent with contractual, regulatory and company requirements.

This is not a desk-only management position. You will remain close to the detail,



support your team and work directly with construction management, customers, trades and service providers when required.

Why this role stands out:

- Lead an established residential maintenance team
- Report directly to senior construction leadership
- Use your building knowledge without managing a new-home construction program
- Influence service standards, systems and process improvements
- Work with the structure and resources of a major Australian building group
- Access longer-term career opportunities across a diversified business

Key responsibilities:

- Lead and support the maintenance supervisors and coordination team
- Monitor workloads, calendars, response times and team performance
- Ensure homeowners receive clear, accurate and timely communication
- Provide technical guidance on defects, maintenance and warranty responsibilities
- Assist with complex customer concerns and escalated matters
- Ensure post-handover maintenance activities follow company requirements
- Prioritise and coordinate QBCC matters through to resolution
- Build productive relationships with trades, suppliers and internal stakeholders
- Review recurring defects and provide practical feedback to construction management
- Hold regular meetings with supervisors and coordinators
- Improve maintenance procedures, reporting and quality assurance processes
- Report on service performance, risks and recurring issues
- Coordinate the after-hours roster and provide occasional coverage
- Maintain appropriate safety, quality and compliance standards

Requirements:

- At least five years’ experience in residential construction
- Previous management,



team leadership or supervisory experience
- Strong knowledge of project home construction and building processes
- Experience assessing defects, maintenance requests or warranty claims
- Sound knowledge of relevant building standards and tolerances
- The ability to distinguish genuine defects from general maintenance or owner-related issues
- Confidence managing escalated concerns and difficult conversations
- Strong planning, reporting and stakeholder management skills
- A practical and commercially balanced approach to decision-making
- A current C Class driver licence
- Full Australian working rights

The key benefits for you:

- Step into a genuine management position with visibility across the business
- Move away from daily construction programming while retaining a technical focus
- Lead an established team rather than building a function from scratch
- Join a stable builder backed by a diversified national group
- Influence customer outcomes, maintenance standards and operational improvements
- Work directly with experienced construction leaders
- Access longer-term career opportunities across a broad building group
- Brisbane southside base with travel across the building region as required

How to Apply?

Via the Seek Website: Submit your updated resume using the 'Quick Apply' button next to this page and continue to follow the on-screen instructions.

Via Smartphone/Seek App: Submit your updated resume using the "Quick Apply" button at the bottom of your telephone screen and follow the on-screen instructions.

For any confidential questions or enquiries, please feel free to call or text: 0451 223 086

All applications will be kept in the strictest confidence and will not be forwarded as an application to our client without your prior approval first.

To be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions.

Please be advised that only shortlisted candidates will be contacted.

📌 Maintenance Manager - Major Home Building Company (Brisbane)
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