Key responsibilities:

Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
Consult with other Victim Assist managers administer Victim Assist business objectives.
Execute organisational change and an improvement focused culture and provides strategic leadership and management to a multi-disciplinary team of administrative law decision makers.
Initiate a positive and cooperative team culture towards the achievement of results, operational outcomes and performance measures, using sound business judgment, initiating and directing remedial action as required.
Establish productive relationships with stakeholders to inform and deliver both strategic and operational objectives, as well as timely and victim focused services.




Identify broader factors, trends and influences that may impact on outputs, work quality and timeliness of services.
Undertake a leading role in setting policy to guide the determination of applications made under the Victims of Crime Assistance Act 2009.
Implement and refine risk-based decision-making frameworks to anchor decision making appropriately and ensure consistency of decision making across teams.
Manage Financial, Human Resource and Performance management activities including budget and establishment management, workforce and succession planning, coaching, mentoring and staff supervision.

Applications to remain current for 12 months.

Job Ad Reference: QLD/696055/26

Closing Date: Friday, 7th August 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Executive Manager, Financial Assistance Unit (Brisbane)
🏢 Queensland Government
📍 Brisbane