About the Company
Join a fast-growing, multi award-winning insurer as a Desktop Home Assessor within their Home Claims team. Known for their strong reputation and partnerships with household names, this organisation prides itself on employee wellbeing, work-life balance, and a supportive team culture.

This is a fantastic opportunity for someone from a residential building, estimating, restoration, insurance assessing, or trade background looking to fast track their career within insurance.
In this role, you will manage claims end-to-end, conducting virtual property assessments to determine cause, coverage and repair scope, while delivering excellent customer service.

The Benefits:

- Competitive salary package
- Performance-based incentives ($$$)
- Work close to home - Western suburbs
- Paid wellness, volunteering and parental leave
- Option to purchase up to two extra weeks of leave per year
- Annual company celebrations and interstate trips
- Employee discounts on insurance products
- Be part of a vibrant social culture with annual celebrations, family fun days, and regular events
- Ongoing training and career development opportunities
- Join a fast-growing, supportive team

Key Responsibilities:

- Conduct desktop assessments to determine damage, causation, policy coverage (PDS), and repair requirements
- Prepare and review scope of works, cost estimates, and supplier quotes, ensuring cost-effective and accurate outcomes
- Negotiate repair scope, costs,



and methodology with builders and suppliers
- Make claim decisions and recommendations in line with policy and regulatory frameworks
- Manage claims end-to-end, including risk identification, escalations, make-safe approvals, and monitoring repair progress, quality, and timelines
- Review and approve variations and invoices throughout the repair lifecycle
- Build and maintain strong relationships with internal teams, customers, and external stakeholders

We are looking for someone with:

- Residential building/renovation experience with strong estimating capability (essential)
- Experience preparing and reviewing scope of works and repair cost estimates
- Strong negotiation, decision-making, and stakeholder management skills
- Excellent communication, customer service, and organisational skills
- Ability to manage multiple systems and work in a fast-paced environment

How to apply:
If you are interested in this new opportunity please apply directly, or for a confidential discussion please contact Katrina Miranda on 0432 391 158 from Fuse Recruitment or email at [email protected]

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims qualified looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

📌 Desktop Home Assessor (Sunshine)
🏢 Fuse Recruitment
📍 Sunshine