NSW Ombudsman

Reference number

req72

Occupation

Investigation

Work type

Full-Time

Location

Sydney City

Salary Information

Closing date

07 August 2026 at 10:00am

Expressions of interest are being called for to act in the role of Review Coordinator (Grade 9/1 for up to 12 months.

Please note, this EOI is for NSW Ombudsman employees only.

Role Overview

The Review Coordinator is a newly created role which over oversee and coordinates the Ombudsman’s internal review of complaint decisions. The Review Coordinator directly manages complex internal review matters, liaises within the Branch and throughout the office to train and allocate work to Review Officers, and leverages review information to identify and implement complaint handling practice improvement opportunities.

The role description for this position can be found here.

Salary Range: $133,348 – $146,945 pa - plus employer's contribution to superannuation and annual leave loading.

Application Requirements - Applications must consist of (please combine in one document):

- Resume outlining your relevant skills/experience.
- A Cover Letter containing a brief statement (no more than a page) regarding your interest and suitability for the role.

The method of recruitment may be subject to a suitability assessment process.





Expressions of interest are to be submitted no later than 10am, Friday 7 August 2026 via this link:Achieve your potential: ombo Req: 72. Questions about the prospect should be submitted to the Ombudsman Talent Team via email [email protected].

Additional Notes and Information

- This is a temporary role only available for the period up to 12 months.
- The assessment may be subject to a suitability assessment process and selected applicant/s will only be eligible for temporary employment/assignment.
- All existing NSW Ombudsman employees including temporary and seconded employees are eligible to apply.
- Existing employees employed on a temporary or secondment basis should note that if they are successful with this suitability assessment process, it may void their existing temporary or secondment contract and limit their employment up to a maximum period of 12 months (or less depending on their current selection status).
- If you intend to apply for this role, please have a discussion with your supervisor/manager concerning their support in releasing you, if successful. If you are successful, you must confirm your manager is supportive of the proposed commencement date.

📌 EOI - Review Coordinator, Clerk Grade 9/10 (Sydney)
🏢 NSW Ombudsman
📍 Sydney