Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

We are looking for a highly motivated and customer-oriented Retail Sales Associate to join our Pacific Fair Store! This is a 10 month, fixed-term leave cover position.

As part of the New Balance team, you will play a key role in bringing the Recent Balance experience to life, your responsibilities include:

- Delivering exceptional, personalised customer service to every customer, fostering authentic and meaningful connections.
- Driving sales through consultative selling, understanding each customer’s needs and matching them with the right product
- Confidently sharing product knowledge across footwear and apparel
- Maintaining exceptional visual merchandising standards, ensuring the store reflects the quality and heritage of the brand
- Supporting stock operations including delivery processing, replenishment, and stockroom organisation.
- Desire to challenge yourself to achieve individual and company objectives.

To be successful you will have:

- Previous full time experience in a customer-focused retail environment,



preferably within sports fashion retail
- Experience as a 3IC or in a similar leadership role, with the ability to support daily store operations and lead by example
- Previous stock management and/or visual merchandising experience is desirable
- Confidence in consultative selling and sharing detailed product knowledge
- A polished and professional presentation with excellent communication skills
- An appreciation for quality product, craftsmanship, and performance innovation
- Energetic and positive can-do attitude
- A keen interest in retail, fashion and sporting trends

What we offer in return:

- Competitive salary and incentive/bonus program
- 40% discount for you and your inner circle
- Footwear & apparel uniform provided
- A career in a reputable, global brand.

If you are looking for a broad and varied role in a passionate and dynamic business where you can make a difference, Apply Now by submitting your CV and cover letter.

Due to high volumes of applications, only shortlisted candidates will be contacted. We appreciate your understanding.

Pay: $58,000.00 – $65,000.00 per year

Benefits:

- Employee discount

Application Question(s):

- How would you best describe your right to work in Australia?

Experience:

- Retail Sales Associate: 2 years (Preferred)
- Footwear Salesperson: 2 years (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Retail Sales Associate (Broadbeach)
🏢 New Balance Australia
📍 Broadbeach