Male Forensic & Complex Behaviour Support Worker

Milestone Support Services specialises in supporting individuals with:

- Psychosocial disabilities
- Forensic and justice-related backgrounds
- Complex behaviours
- Mental health challenges
- Transitional accommodation needs
- Youth and adult participants requiring high-level behavioural support

Our team works closely with participants transitioning from:

- Corrections and custodial settings
- Hospital and mental health units
- Homelessness and unstable environments
- Youth justice and community justice pathways

We are building a strong team of resilient, professional male support workers capable of working with high-risk and high-needs participants in a trauma-informed and person-centred manner.

About the Role

We are currently seeking experienced Male Support Workers with backgrounds in:

- Security
- Corrections
- Youth justice
- Mental health
- Community services
- Hospital security
- Behaviour support
- Crisis response environments

This role is ideal for individuals who are confident managing:

- Complex behaviours
- Aggression and escalation
- Emotional dysregulation
- Community risk situations
- Participants with forensic histories
- High-pressure environments

You will support participants both in accommodation settings and out in the community while maintaining qualified boundaries, safety awareness, and calm communication.

Key Responsibilities

- Supporting participants with forensic and complex behavioural backgrounds
- Managing challenging situations using de-escalation techniques
- Assisting with daily living and community participation
- Supporting emotional regulation and behavioural goals
- Transporting participants to appointments and activities




- Completing professional incident reports and case notes
- Working collaboratively with allied health teams and coordinators
- Maintaining safety for participants, staff, and the community

Highly Regarded Experience

We strongly encourage applicants with experience in:

- Security industry
- Corrections or custodial settings
- Youth justice
- Mental health wards
- Hospital security
- Drug & alcohol services
- Crisis intervention
- Behavioural support environments

Candidates with strong situational awareness, conflict resolution skills, and professional communication are highly valued.

Essential Requirements

- NDIS Worker Screening Check
- National Police Check
- First Aid & CPR Certificate
- Valid Driver’s Licence and reliable vehicle
- Strong written communication and incident reporting skills
- Ability to remain calm under pressure
- Availability for weekends, active nights, and emergency shifts where required

What We Offer

- Consistent ongoing shifts
- Supportive leadership and management
- Opportunities for growth into senior roles
- Training in forensic support and complex behaviours
- A professional and structured environment
- Rewarding work making real impact in people’s lives

Important

This role is NOT security work. While security and justice-related experience is highly regarded, all support must be delivered using a trauma-informed, person-centred, and recovery-focused approach aligned with NDIS standards.

We are looking for workers who are:

- Calm under pressure
- Professional and emotionally intelligent
- Strong communicators
- Reliable and accountable
- Able to build rapport while maintaining boundaries

Pay: $38.10 – $51.11 per hour

Work Location: In person

📌 Forensic Support Worker (Parramatta)
🏢 Milestone Support Services
📍 Parramatta