About Our Client

Our client is a recognised leader in the supply of stainless-steel wire rope and hardware, supporting the Marine, Industrial, Lifting, and Architectural sectors across Australia and international markets. They operate premium brands and pride themselves on reliability, strong product knowledge, and long-term customer relationships.

As their business continues to grow, 360 Personnel is seeking an experienced Internal Sales Representative to join their NSW team based in Mount Kuring‑Gai.

About the Role

This position serves as the trusted internal sales contact for the NSW customer base.

You will be the friendly, reliable, and commercially astute point of contact responsible for managing inbound orders, customer enquiries, and ongoing account support across multiple divisions. Customers should recognise your name, trust your advice, and rely on your accuracy and responsiveness.

This is a relationship-driven internal sales role—not cold calling and not junior administration. You will manage customer interactions end‑to‑end, work closely with external BDMs, and maintain strong commercial discipline.

Key ResponsibilitiesCustomer & Account Support

- Manage inbound customer orders, product enquiries, and pricing requests.
- Deliver prompt, professional, and accurate service to NSW customers.
- Build and maintain long-term relationships with key accounts.
- Act as the primary internal contact while BDMs are on the road.

Sales Support & Chance Management

- Prepare quotes, follow up on proposals, and convert orders.
- Identify cross-sell and upsell opportunities within existing accounts.
- Support external BDMs with quoting, pricing, and customer activity.
- Ensure seamless handover between internal and external sales activity.

Divisional & Operational Coordination





- Support Marine, Industrial, Lifting, and Architectural sales operations.
- Coordinate with purchasing and operations teams regarding stock, lead times, and deliveries.
- Assist with product initiatives, pricing updates, and customer communication.

Systems & Commercial Discipline

- Accurately process sales orders and maintain clean CRM data (NetSuite experience highly regarded).
- Log all customer interactions, quotes, and activity.
- Maintain pricing integrity and awareness of margins.
- Contribute to improving internal sales processes and overall customer experience.

About You

- Proven experience in B2B internal sales, account management, or similar.
- Comfortable working with technical, industrial, or trade-related products.
- Strong relationship-building skills with a professional, confident phone manner.
- Commercially aware with high attention to accuracy and detail.
- Organised, reliable, and accountable.
- ERP/CRM experience essential (NetSuite experience advantageous).

Why Join Our Client

- Established and growing business with long-term, loyal customers.
- Stable, relationship-driven sales environment.
- Clear leadership, well-structured systems, and strong support.
- Exposure to premium architectural, industrial, and marine projects.
- Opportunities for growth into senior internal sales or account management roles.

Straight Talk

This is not a call-centre role or passive administration position.
It’s suited to someone who thrives on being the go‑to person for customers—dependable, knowledgeable, and commercially sharp.

If this sounds like you, we’d love to hear from you. call Sesilia on 0421 417 520 or email your resume to [email protected] - APPLY NOW!!

Pay: $70,000.00 – $80,000.00 per year

Work Location: In person

📌 Internal Sales (Mount Kuring-Gai)
🏢 360 Personnel
📍 Mount Kuring-Gai