Overview

Work Type: Fixed-term - Full-time

Salary: $142,790 - $191,084

Grade: VPS 6

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/779623

Social Services Regulator

The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.

The SSR regulates the Social Services Standards, the Child Protected Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Check (WWCC) scheme and NDIS Worker Screening Check.

The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.

As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.

THE ROLE

Reporting to the Director, ICT and Business Intelligence, the ICT Program Manager will coordinate the delivery of a multifaceted and multiyear ICT future state roadmap strategy designed to support the implementation of child safety reforms and mature the SSR's ICT and business intelligence capability.



The role will provide program management oversight, governance, monitoring and reporting, as well as leading complex procurement and contract management processes. Working closely with teams in the ICT and Business Intelligence branch, the role will play a central role in enhancing the SSR's data and intelligence capabilities while ensuring alignment of the ICT future state roadmap to the SSR's regulatory requirements.

ACCOUNTABILITIES INCLUDE

- Lead program management for ICT components of Child Safety Reform implementation.
- Oversee complex, organisation-wide business analysis activities across multiple projects, ensuring effective identification of business needs, process analysis and requirements definition to inform ICT project delivery.
- Work closely with regulatory and enabling functions within the SSR to support program delivery and the effective operationalisation of reforms and strategic objectives.

For more details, please open the position description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please contact SSR HR at [email protected].

Please apply to submit your interest in this position.

Applications close Sunday 16 August 2026 at 11.59pm

Posted

31 July 2026

📌 ICT Program Manager (Melbourne)
🏢 Social Services Regulator
📍 Melbourne