Level: Social, Community, Home Care and Disability Services Industry Award 2010:
Level 6

Location: Arundel

Employer: Bravehearts Foundation Limited

Reports to: National Program Manager, Beyond Brave

Our Vision
A world where people, communities and systems all work together to protect children from sexual

abuse.

Our Mission
To provide a coordinated and holistic approach to the prevention and treatment of child sexual

abuse.

Our Values
Integrity: We act with integrity, demonstrate accountability, honesty, and at all times, behave

ethically.

Respect: We behave and communicate with inclusivity, mindfulness, and professionalism whilst

continually embracing diversity.

Energy: We unreservedly apply ourselves using all efforts, power and abilities towards protecting

children from child sexual abuse.

Empathy: We seek to genuinely understand other people’s experiences, culture and perspectives. In

turn, we support individuals and communities in a manner that is meaningful to them.

Bravery: We acknowledge the bravery of survivors and those that support them. Without fear or

favour, we seek to ensure that children have a childhood free from sexual harm.

Our Commitment as a Child Safe Organisation
Bravehearts is unwavering in our commitment to the safety and wellbeing of all children and young

people accessing our services. We act without hesitation to ensure the legal rights of all children

and vulnerable persons are maintained. Bravehearts is dedicated to fostering a culture where every

child is valued, respected, and safe from harm.

Bravehearts Statement of Commitment embodies this through application of our pledge to:

Prioritise the Child The best interests of children are at the forefront of every decision

and action we take.

Cultivate a Safe Culture We are dedicated to creating and maintaining a child-safe

environment characterised by transparency, accountability, and a

shared responsibility for protecting children from sexual abuse and

exploitation, and abuse and neglect more broadly.

Empower Voices We actively listen to and amplify the voices of children and young

people, ensuring their perspectives shape our policies, programs,

and practices.

Act with Vigilance All Bravehearts personal (National Board, staff, students and

volunteers) are mandatory reporters, committed to promptly

reporting any concerns about a child’s safety to the appropriate

authorities, irrespective of age, type of harm or location.

Collaborate for Impact We operate in a spirit of cooperation and consultation with other

relevant agencies in matters concerning child protection. We work

in close partnership with families, communities,



and other agencies

to create a network of support that protects and promotes the

wellbeing of children.

Strive for Excellence We are committed to continuous improvement in our child

safeguarding practices, regularly reviewing our policies, procedures,

and training to ensure they reflect the highest standards.

Position Purpose
The Counselling Team Leader is responsible for overseeing the counselling service within the Beyond

Brave team, including daily operational requirements and providing leadership and support to a

small team of Clinicians/Therapeutic Case Managers.

The Team Leader will also be responsible for their own caseload of clients, to whom they will provide

trauma-informed and culturally appropriate counselling and emotional support, as well as support

completing their applications for Redress.

It is anticipated that 2 days per week will be focused on Team Leader responsibilities and 3 days on

client caseload.

Primary Duties & Responsibilities

Counselling Services and Case Management

- Deliver short-term trauma-informed counselling and/or crisis intervention which is linked to the

lodgement of an application to the Redress Scheme.

- Conduct risk assessments and interventions as necessary.

- Provide psychosocial education about the impacts of trauma.

- Maintain accurate recordings of sessions through case notes which are completed within the

required timeframes.

- Assist a small caseload of non-intensive clients with the completion of their Redress application.

- Provide clear and accurate information about the National Redress Scheme to clients who

have experienced historical Institutional Child Sexual Abuse.

- Work collaboratively with a multidisciplinary team.

- Promote the Redress Scheme and Beyond Brave services and build relationships with the

community and local service providers.

- Undertake case debrief, career development activities and supervision.

Team Leadership:

- Provide daily team leadership, mentoring and support to ensure that the Counselling team are

running efficiently and effectively.

- Contribute to the development, implementation and review of the counselling program with

Beyond Brave.

- Facilitate weekly team meetings and regular 1:1 with each team member.





- Ensure team members undertake standardised assessments with their clients and enter into

RediCASE in a timely fashion.

- Oversee and ensure that the RediCASE is up to date for all clients (including client profiles,

case plans and counselling notes).

- Conduct Staff Onboarding Process for new employees within the Counselling team.

- Provide weekly, monthly and ad hoc data reports to the National Program Manager, Beyond

Brave and Director of Therapeutic and Support Services.

Personal Specifications
Qualifications/Experience:

- Degree in social work, counselling, psychology or related discipline, with eligibility for

membership of the relevant professional association (APS, AASW, ACA or PACFA).

- A minimum of 3-5 years post graduate experience providing case management and

counselling to survivors of complex childhood trauma and/or violence, or in mental health.

- Experience in working with adult survivors of child sexual assault, Aboriginal and Torres Strait

Islander people, people with disabilities and members of the CALD communities.

- Demonstrated understanding of the lifelong impacts of child sexual abuse and other

childhood trauma.

- Demonstrated success in leading and developing engaged, values-aligned, and resilient

teams through empathetic leadership that fosters trust, connection and accountability.

- Must have or be willing to apply for a Working with Children Check (relevant to the state) and

a National Police Certificate.

Personal Qualities:

- Strong ability to work autonomously and exercise initiative and integrity in their relationships

with clients and in their professional role with Beyond Brave.

- Knowledge and experience of counselling models including responses to trauma and

experience in crisis or general counselling work.

- Capacity and willingness to work effectively within a multi-disciplinary team and to be flexible

and adaptable in order to meet the organisation’s needs.

- Knowledge and understanding of frameworks of ethical practice; confidentiality; the

requirements of mandatory reporting; and relevant state and national laws.

- The capacity to work enthusiastically within the parameters of the Bravehearts mission, vision

and values (Integrity, Respect, Energy, Empathy and Bravery).

- Principles of social justice will underpin the appointee’s practice.

Skills and Abilities:

- Demonstrated time management and priority setting skills.

- Intermediate use of Microsoft Office Suite and capacity to learn new systems and programs.

- Well-developed written and verbal communication skills including presentation and report

writing skills.

Acknowledgement:

📌 Counselling Team Leader (Arundel)
🏢 Bravehearts
📍 Arundel