Repline is seeking an ICT Support Technician to support and improve our internal IT systems, business software, reporting tools and technology-based workflows. This role supports staff across office, administration, management and production areas by maintaining reliable ICT systems and implementing technology solutions that improve business efficiency.
Key Responsibilities
- Provide day-to-day ICT support for hardware, software and business systems.
- Troubleshoot technical issues and provide user support across the business.
- Experience with Microsoft 365 applications and user management.
- Support business software applications and reporting dashboards.
- Document ICT systems, business processes and operational procedures.
- Assist with implementing automation and AI solutions to improve business processes.
- Support ongoing technology improvements and continuous business improvement initiatives including installing and downloading appropriate software.
Skills and Experience
- Relevant ICT qualifications at least Diploma or equivalent industry experience.
- At least 1 year of experience providing ICT support within a business environment.
- Solid troubleshooting and problem-solving skills.
- Experience supporting Microsoft 365 environments.
- Good written and verbal communication skills.
- Ability to document systems and business processes clearly.
- Experience with reporting tools, automation, AI technologies or business process improvement will be highly regarded.
- Manufacturing industry experience is desirable but not essential.
Apply with your resume and a brief cover letter outlining your ICT support and business systems experience.
Pay: $110,000.00 – $120,000.00 per year
Work Location: In person
📌 ICT Support Technician (Heathcote)
🏢 Repline
📍 Heathcote
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