Req #7016

Alexandra Hills QLD 4161, Australia

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Job description

Posted Sunday, 19 July 2026, 9:30 am

Who We Are:
OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jack’s, Oporto, Guzman y Gomez and many more.

OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future. With a national footprint and a history of industry-leading innovation, there has never been a more exciting time to join us.

The Role:
The Contract Logistics Manager is the critical link between OTR, our suppliers, and our 3PL partners - ensuring seamless inbound and outbound operations, high inventory accuracy, and consistent service delivery across our national network.

You Will Provide:

- End-to-end coordination between suppliers, warehouse (3PL), and stores to ensure efficient product flow
- Oversight of inbound deliveries, ensuring supplier compliance with service level agreements
- Management of 3PL performance, driving accountability, service improvements, and operational excellence
- Inventory control including cycle counts, stocktakes, shrinkage reduction, and damaged stock management
- Ongoing audit activity across safety, compliance, and supply chain processes
- Analysis of logistics performance metrics, identifying trends and driving continuous improvement initiatives
- Review and reconciliation of warehouse costs, rate cards, and invoicing accuracy
- Optimisation of delivery routes and inbound scheduling for efficiency and cost effectiveness




- Strong stakeholder engagement across suppliers, internal teams, and logistics partners
- Ownership of reverse logistics processes and issue resolution across the network

What We Offer:

- Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking
- Be part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse
- Access to exclusive staff benefits via our OTR App
- Access to our free and confidential Employee Assistance Program (EAP)
- Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family

About You:

- Proven experience in logistics, supply chain, or warehouse operations, ideally within a 3PL environment
- Strong understanding of inventory management, warehouse processes, and distribution networks
- Experience managing third-party logistics providers and driving performance outcomes
- Analytical mindset with the ability to interpret data, identify trends, and implement improvements
- High attention to detail with robust auditing and compliance experience
- Excellent stakeholder management and communication skills across multiple business levels
- Ability to thrive in a fast-paced, high-volume environment with a proactive, solutions-focused approach

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.

Job details

Pay type

Salary

📌 3PL Contract Manager (Alexandra Hills)
🏢 OTR
📍 Alexandra Hills