About Us

Virago Group is a boutique dental group on a mission to change the dental industry. We are building Sydney's newest network of high-performing practices – and we believe there is a better way to do it.

We are not a corporate chain. We are a group that thinks big, holds itself to a high standard, and challenges itself to do better every day. Our four practices across Western Sydney – Perfect Dental (Fairfield), The Caddens Dental Bar (Penrith), Mount Druitt Dental Care, and Campsie Dental Spa – are the foundation of something larger we are actively building.

We are growing. We need someone who wants to grow with us.

The Role

This is a newly created role reporting directly to the founding Directors. We're looking for someone who already knows dental reception inside out, ideally with dental assisting experience as well, and who can lift the patient experience across all four practices from the front desk, not from behind a report.

You are the person patients notice – the presence at the front desk who sets the tone the moment someone walks in, coordinates the handover to the dental assistant and practitioner, and makes sure the treatment plan conversation actually happens properly.

Day to day, you will be responsible for:

- Working the front desk across our four sites, modelling and lifting patient greeting, phone manner, and check-in standards
- Managing the handover between reception, dental assistants, and practitioners so nothing falls through the gaps
- Making sure treatment plans are presented clearly and followed up properly, patient by patient
- Being the go-to person for patients, practitioners, and front desk teams when something needs sorting on the day
- Feeding what's working – and what isn't – directly back to the Directors, so standards actually lift practice to practice

What We Are Looking For

We care more about how you think than the boxes you can tick. That said, you will need a genuine foundation to step into this role.

You probably have:





- Solid experience on the front desk in a dental practice – dental assisting experience is a strong plus
- A natural sense for how a patient should be greeted, guided, and followed up
- Some experience with Google Workspace – basic Sheets and the like
- The confidence to pull a teammate aside for a five minute one-on-one
- Familiarity with practice management software – Praktika or similar is helpful, though we can work with the right person regardless

You are the kind of person who:

- Notices a handover that's about to be missed and steps in before it happens
- Sets the tone at the front desk just by being there
- Would rather do the job well than write a report about it
- Earns the trust of reception and DA teams quickly, because you've done their job

What We Offer

- Work closely with the founding Directors of a group that is serious about what comes next – and about the people who help build it
- A real growth path, not the ceiling most dental groups put on a front desk career
- If you've outgrown where you are, this is the group that gives you somewhere to go
- $85,000 – $95,000 + super + performance bonus, commensurate with experience

Our Culture

We operate by three principles internally: Focus. Discipline. Courage. That is not decoration – it is how decisions get made and how we hold ourselves accountable.

Our teams are tight-knit. Our patients come back. We are proud of what we have built, and we are serious about what comes next.

How to Apply

Apply via the platform and include a brief cover note.

Tell us about a time you caught something at the front desk before it became a bigger problem. We want to understand how you think, not just what you have done.

Applications without a cover note will not be considered.

Job Type: Full time

Pay: $85,000.00 – $95,000.00 per year

Application Question(s):

- Are you able to work across Western Sydney locations on a daily basis?
- What is your available start date?
- How many years of dental experience do you have?
- Do you have experience training or coaching other reception or dental assistant staff?

Work Location: In person

📌 Group Clinical Coordinator – Dental Group (Mount Druitt)
🏢 Virago Group
📍 Mount Druitt