About the role

The Administration Officer - Casual provides professional, efficient and confidential administrative support services across The Prince Charles Hospital. Working within Corporate Services, the role supports a variety of business areas and contributes to the delivery of high-quality administrative services that support patient care and hospital operations.

The successful candidate will perform a broad range of administrative duties across different service areas, including reception, admissions, referral management, scheduling, ward administration, call centre and switchboard functions. The role requires excellent customer service, robust communication skills and the ability to work effectively within a diverse and fast-paced healthcare environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Provide exceptional customer service and communicate effectively with patients, families, staff and stakeholders in a professional and courteous manner.
Prepare and manage accurate correspondence, administrative documentation and information systems while maintaining confidentiality and data integrity.
Perform a broad range of administrative functions including reception, scheduling, admissions, referral management, ward administration and call centre support.
Prioritise competing tasks, work autonomously and use sound judgement to identify and escalate issues when required.




Contribute positively to multidisciplinary teams while maintaining knowledge of administrative processes, policies and continuous improvement initiatives.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and market-competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Administration Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane