We are seeking a creative, organised, and customer-focused Marketing & Customer Service Guru to manage Arkote’s day-to-day marketing execution while supporting ongoing customer engagement.

This is a hands-on, marketing-led role with a strong focus on visual branding, graphics, and digital platforms, while also acting as a key customer contact for enquiries and relationship management.

MARKETING & COMMUNICATIONS

- Manage Arkote’s digital marketing presence across web, social media, email, and video

- Manage and update company websites using Wix

- Plan, create, and schedule visual and written content across LinkedIn, Instagram, and Facebook

- Create graphics, brochures, and marketing assets using Canva and/or Adobe Creative Suite

- Produce and edit video content for digital platforms

- Monitor and report on engagement and performance metrics

- Create and distribute email newsletters using Mailchimp

CUSTOMER SERVICE & CLIENT ENGAGEMENT

- Handle inbound and outbound customer communications via phone and email

- Provide information on services, pricing, and processes

- Follow up on enquiries,



quotes, and orders

- Maintain accurate customer records and support CRM management

- Build strong, long-term customer relationships

- Liaise with internal production and sales teams to ensure a smooth customer experience

SKILLS & EXPERIENCE

- Experience in marketing, digital content, or visual communications

- Strong customer service and communication skills

- Experience updating websites using Wix

- Social media content creation and management experience

- Experience with Mailchimp or similar email platforms

- Strong skills in Canva and/or Adobe Creative Suite

- Experience with video editing tools

- Excellent organisational skills and attention to detail

- Experience or knowledge within manufacturing, automotive, or industrial sectors

- B2B setting experience

- Familiarity with CRM systems

REMUNERATION: Salary negotiable, based on experience and skills.

LOCATION: St Marys (Office-based, Monday to Friday).

📌 Marketing & Customer Service Guru (Saint Marys)
🏢 Arkote
📍 Saint Marys