Job Title: Customer Support Associate/ Inside Sales
Location: Marrickville, Sydney (3 mins walk from Sydenham Metro)
Job Type: Full-Time
About the Role:
A well-established 33+ years Architectural and Building Hardware Supply company is looking for a motivated and well-spoken inside sales representative to establish new relationships and grow existing accounts.
We welcome reliable candidates with solid professional experience who are looking to work long-term for a secure and friendly company. We would like to hear from you.
- Understand B2B sales processes, including quotations, purchase orders, and account management.
- Previous customer service experience
- Preferably to have hands-on work experience in a Building Hardware Supply store or company.
- Self-motivated and comfortable working independently.
- Able to handle customers' complaints professionally.
- Can handle multitasking.
- Willing to learn new product knowledge.
- Know how to find new leads.
- Not afraid to talk to prospective customers on the phone.
- Can do attitude.
- Have the legal right to work in Australia without sponsorship requirements.
Main duties include:
- Locating new sales opportunities through tactics like cold-calling and building mailing lists.
- Negotiating sales terms
- Providing product demonstrations
- Understanding the customers' needs
- Identifying new sales opportunities through calls and emails
- Handling customers' orders
Benefits:
- Staff discount
- Opportunities for advancement within the company
- Supportive, safety-focused team environment
We are an equal opportunity employer and welcome applicants from all backgrounds.